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This was our 2nd visit as the 1st visit 3 yrs ago was a positive one. Upon arrival we were greeted by a friendly gentleman at reception who checked us in quickly and efficiently. We then went up to our room,as we entered we were hit by a blanket of heat. We immediately opened the window which sadly didn't make much difference. There was no air con in this room also so if you like it cool or cold double check with the hotel before booking if the room will have it. We didn't check so that's on us. The bathroom sink didn't drain either,took ages for the water to go down after washing your hands. We didn't report this at the time as it didn't really impact us that much but we let them know at reception when we checked out and the gentleman there logged it so hopefully that'll be fixed ASAP. Breakfast I'd say was average, tasted nice but not a massive variety of foods. One choice of egg which was scrambled but they did taste good. No pastries and basic cereal no museli, just Wheat biscuits,rice crispies, corn flakes. No continental available. It all tasted ok though 7/8 out of 10. Overall the stay was nice and ok for the price we paid.

People friendly, room nice and quiet, breakfast ok, good location enjoy very much. Will return again

Lots of not great reviews out there but I found the hotel nice. The hotel is well placed, clean and staff are courteous. We stayed in a family room (316) and were very happy. It was spacious and clean and even had a separate connecting room should you have needed it. Wifi was very good allowing me to stream Netflix. Breakfast was good, self-service with a nice selection of hot and cold. Two rows of hot food so that you didn't have to wait for a replenishment. Bacon, sausage, scrambled egg, hashbrowns, beans and tomatoes. Continental - toast, mini-croissants, yoghurt, fruit compote, good selection of cereals. Breakfast is £10 adult and £7.95 for kids. I thought it was a little pricey for my 5 year old who only had a slice of toast and a bowl of cereal. It would be nice for them to offer a free breakfast for under 5's with a paying adult. Downside - management really need to update the reception toilets - the peeling plaster and movement sensitive lights at the end of the dark corridor are slightly reminiscent of a Steven King novel) No parking, but there is plenty near by and that is to be expected in a central hotel right by the shops/restaurants. I would recommend it.

Lovely hotel great location bit dated in places bit our room had full refurbishment recently so not complaint s there

Helpful person on reception, who resolved a couple of issues that errored.

Would stay again excellent location