Check in was good and on first impression the room was pretty much as you would expect. However it was looking a little tired in places, the bathroom floor had discoloured, the window mechanism was stiff and i did not want to force it in case i i broke it. We went to the pub / restaurant in the evening and were surprised that there was no bitter on draught. There were several types of lager on draught however. It was not a big problem as i was able to buy bottled Doombar. Our sleep was not brilliant as the room was quite warm, reducing the temperature on the control did not seem to have any effect and due to the window being stiff we were unable to let fresh air in. Breakfast was a real let down. We were asked to book a time for breakfast at reception when we checked in. We were told not to arrive more than ten minutes before or ten minutes later than the booked time. However when we arrived a "walkin " was admitted which makes you wonder how important being given a time actually was. There were several unsupervised small children to be negotiated around the "continental" selection. Nobody seemed to care. The selection available was not what you would hope for, an example being the yoghurt. there were approximately 4 dozen pots of strawberry yoghurt, but there were no other flavours or plain yoghurt on display. We were told that Strawberry was all that was available. There was no scrambled egg on the buffet. When we enquired we were told that it would be 10 to 15 minutes before it would be available as the kitchen was cooking a breakfast for somebody with an allergy. I asked if somebody would let me know when it was available but was informed that that would not happen and that i could either wait by the buffet or return later. As it happened the people with the allergy were on the next table and when their breakfast was delivered they had scrambled egg on their plates. I went to the buffet there was scrambled egg but then they were out of hash browns. It seemed to be one thing after another and nobody seemed to care. They appear to be short staffed and as a result the service suffered. I have used Premier inn many times over the years both for work and for leisure and this stay fell well bellow our previous experiences and hence our expectations.
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