요르단 여행 중 머물렀던 두 번째 Mövenpick 호텔입니다. 전반적으로 사해에 있는 호텔만큼 좋지 않습니다. 특히 서비스가 좋지 않습니다. 예약할 때 이번 여행은 우리의 기념일이라고 분명히 밝혔습니다. 호텔은 아무런 장식도 하지 않았고, 프론트 데스크도 우리에게 축복을 표현하지 않았으며, 처음에는 방이 꽉 차 있었습니다. 그 날 도착한 투어팀 때문에 밤.. 네, 원래 예약했던 더블베드룸을 트윈베드룸으로 변경했습니다. 사해의 뫼벤픽 호텔의 서비스와는 전혀 다릅니다. 나는 이 장소를 친구들에게 추천하지 않을 것입니다. 매우 실망스럽습니다!
كل شيء على مايرام ولكن واجهة مشكلة بعدم توفير المتطلبات مثلا تواصلت الصباح مع موظف الاستقبال وطلبت تنظيف الغرفة وتبديل الحذاء (تم التنظيف لكن لم يتم توفير الحذاء)
في المساء طلبت توفير الحذاء واجاب الموظف ((حالا)) ولم يتم توفير طلبي
This hotel under major renovation, the room is outdated, not clean for sure, I checked in and I was super tired after 12 hours of flight all the sudden falling asleep right away when I wake up to use the bathroom I find out it’s full of urine and the shower full of see sand, I called the room service at 3 morning and I asked them to clean it especially I wasn’t able to use the bathroom, I had to clean it my self, since they ignored me, the breakfast was great has a lot of different selection, over all I give it 4out of 10 I can’t believe it has the intercontinental franchise.
We had a wonderful stay at Hotel Alena in Aqaba. From the moment we arrived, the staff was incredibly kind and helpful. They allowed us to check in early and even upgraded us to a more spacious room, which was a lovely surprise!
The hotel’s location is perfect—everything is within walking distance, including restaurants, shops, and the city’s main attractions. The cleanliness, comfort, and exceptional service made our stay truly enjoyable. We highly recommend this hotel and will definitely stay here again on our next visit to Aqaba!
Location is good, need a little attention from management for house keeping full cleaning services, relayed notice to management for future attention.
Over all good hotel .