Premier Inn Birmingham North (S.Coldfield)

The hotel is small but since it was a nearby hotel to my relatives in Sutton Coldfield. However, overall the hotel is not bad and quiet, the restaurant provides a wide variety of British brewage

As usual an amazing stay here. We won't stay anywhere else now. The reception staff are so friendly. Kerry as usual was really welcoming with little treats for us all. Looking forward to our next visit in June! Again, thank you for the amazing welcome!

We really enjoyed our stay, great location, nice modern and very clean rooms. Special shout out to Emily who was extremely helpful. If I were to visit again I would definitely consider stay here again. I would also highly recommend friends and family to stay here as well.

Really lovely, lots of parking and has a little children's play area. Special shout out to Emily for helping us out and making check in so quick and easy for us. The rooms were nice and comfortable. Would definitely recommend staying at this Premier Inn

Having read some earlier reviews I was slightly apprehensive before I arrived. I need not have worried. The hotel may be slightly faded, but the staff were friendly, the room was clean, the bed was comfortable and the breakfast excellent.

Very nice and polite staff, kerry made sure I was well looked after during my stay. Room was nice and clean and well stocked with everything I needed during my stay. Car park more than big enough with plenty of shops around and restaurant attached to hotel.

I stayed at this premier inn as I was working away, great site,and a very clean room, kerry who checked me in was very polite and did so with nothing but smiles and answered all my questions with no issues, 100% reccomend this premier inn if your in the area

Staff was rude and not helpful at all. Had to wait for more than an hour just to have a clog in my room's wash basin fixed. Night Staff was rude. We were not provided with 2 towels (one for each of us) even after requesting for it twice! Wouldn't recommend this hotel at all. Even if they offer for free.

I stayed at Glasgow Premier Inn a couple of years back & was very impressed. When I booked online, I was given the impression that my room would be the same as in Glasgow. As it turned out, my room was miserably small and cramped (particularly the shower), and I would not have booked at Premier Inn had I known how poor my room would be. Walking down the passageway I did notice that the other rooms were (all??) better than mine - so I feel very cheated and disgruntled. I booked in JANUARY. Surely I could have been allocated something decent. I did not enjoy having to book a precise time for breakfast and was upset that on the Bank Holiday Monday normal Monday hours prevailed and that I could not sleep in a bit. Extremely punctually at 10:00 on Sunday, indeed BY 10:00, everything was cleared away, so that one could no longer even get tea. I have travelled in 41 countries and have never received such regimented and unpleasant breakfast service. To add insult to injury, the restaurant staff were very curt and unfriendly. Moreover, the food was poor. On Sunday the black pudding was inedible and the hash brown was soggy. On Monday I did not order the black pudding but I will admit that the hash brown was very good. I also ordered bubble & squeak instead – but never received it. The continental portion of the breakfast was uninspiring and not very good. The yoghurt was like water – I then noticed there was a hole in the lid. I then took another & it was fine. I regret staying at the Premier Inn and won’t do so again in the future.