Hyatt Ziva Rose Hall

Best place to stay in Jamaica. The service and good exceptional. Great staff that’s friendly and professional. This was my best anniversary ever. Thanks to the great staff at Hyatt Ziva. I appreciate all of you so much. Much love and respect.

Overall we had a great experience here. The dining options, pool area, beach, kids club and grounds were great for a family with young kids. The drawbacks were that the rooms were a bit old with the fan blowing cold air over our beds and we had issues a couple of nights with rowdy drunks running through the halls at night waking us up. But overall, it was a fun place with hospitable staff and a lively but not overcrowded atmosphere with well kept picturesque grounds.

I stayed here for winter break and I was very disappointed with the room. I paid a lot for this trip and the room was below standard. The view was of a roof and a jungle gym. The room I stayed in, 2201, was also dated and in need of repair. If you are going to charge 500 or more for a night I should have a view of the ocean

There was not much of an entertainment at night, they could use more entertainments at different places of the resort

Beautiful resort. Plenty to eat and variety and sufficient sunshine. Nice atmosphere and entertainment. Never ventured outside property.

Careless and Rude staff demanding tips without quality service. Arrogance /poor service / lack of customer care.

It is a beautiful property. Food options are great, staff are friendly. We had a hiccup upon check in. The general manager & his staff did a great job in the recovery. We were quite impressed how General Manager was involved in follow ups on the rest of the stays while we were there. Things happen, what really matters the most how they handle the challenge. We enjoyed the stay and highly recommend the property.

The resort area is quite and comforts. The swim pool are a little small, the private beach area are small size too.

The hospitality was perfect. Every staff member was absolutely friendly and courteous. Me and my husband loved every minute of our stay. We did not want to go back home. Each meal was excellent. The hotel was clean. The party was so much fun. It was a safe environment. All of the staff members should get a substantial raise because they were truly extremely warm.