그린 베이 패커스 스타디움에서 도보로 몇 분 이내의 현대적인 호텔입니다. 내가 가진 방은 별도의 수면 공간과 소파가있는 공간이 컸습니다. 각 지역에는 TV가 있습니다. 방에는 냉장고와 전자 레인지가있었습니다. 창문에는 정전 장막이 장착되어있어 방을 어둡게 유지하는 데 매우 효과적이었습니다. 나는 3 박 동안 거기에 있었고, 내가 그들에게 요청했을 때 리셉션에서 깨끗한 수건을 얻었지만 머무는 동안 방은 청소되지 않았습니다. 체크인 할 때 방은 깨끗했지만 가방을 넣은 큰 의자 뒤에 이전 손님으로부터 양말 한 레를 찾았습니다. 주차장이 많이 있습니다. 아침 식사는 객실 비용에 포함되어 있었지만 매우 실망했습니다. 매우 선택의 여지가없고 품질이 좋지 않은 매우 기본적입니다. 호텔이 내려 놓은 것이 부끄러운 일입니다.
패커스 게임을 보러 가실거라면 이곳은 머물기에 좋은 곳이고 다시 머물게 될 것입니다 (그러나 다른 곳에서 아침 식사를 찾으십시오).
The front desk person was missing, and there weren't any bells to ring for service. we were waiting for over 10 minutes before a housekeeping staff came by and helped us. The check-in process was a pain, I'd pre-paid the 2 rooms online with trips.com, and the receptionist kept insisting that rooms were not paid and my credit card was declined. I had to pull up my emails with paid receipt and booking confirmation. The hotel still insisted that I call trips.com to allocate the funds to the hotel. I'd used trips.com booking the past 2 years traveling to Asia and never had any experience like this. It was an annoying and weird check-in process with Delta Hotel.
I wasn’t told at checkout that I needed to change color of our wristband bands and we were in the pools for 4 hours before it was noticed. I had a 5 year old I was watching in the lazy river when life guard watching lazy river told me I needed to leave. I’m trying to explain I was told I could stay as long as I wanted, plus yell for the 5 year old and I told the guy I would go up to front desk. On my way up I ran into Jackson manager of the lifeguards. Very nice young man. He heard me tease my niece we were rule breakers. I early thanked him and his staff for all their hard work. He asked if he could help. I explained I had no idea I had to change color of wrist band and it’s my first time here. I had already checked out and I hoped it wasn’t too late. He assured me there would be no issues. I went to front desk and stood in a long line. Jackson came upstairs for something saw me in line and got my wrist bands so I didn’t have to wait. What a wonderful experience! Jackson is awesome! He truly cares about the customer experience! Thanks Jackson!
Earlier I took my niece to gift shop, she found a little Ty beanie purse. The strap had metal links on it but it was broken. The manager actually offered to replace it with something else but my niece had her heart set on that and it was last one. This manager fixed it good as new!! Top notch service by these two men!