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Booked a last minute room due to an event we was going to. While getting ready tried putting music on TV didn't work. Again In the morning while chilling TV didn't work. WiFi and signal was awful wasn't able to contact friends within the hotel

Stay here sometimes when I visit my parents. Very friendly and efficient check in and super nice people on reception, richard and Lorraine. Room was lovely and cool when I got there which was v welcome in the extreme heat.

excellent service and value staff always go above and beyond really can't fault it thank you Richard and Chloe particularly gave us great help and support during our stay

Room was lovely and clean and just had a refurb! Aircon on as it’s very warm tonight Reception staff were amazing! Richard greeted me and help me arrange a taxi for my pickup to the airport early hours in the morning. I came down for a drink and the pub had shut, they kindly provided me with two bottles of water and were a great help! Both Chloe and Richard are lovely and polite and really helpful. Definitely be returning! Thanks so much Jayde x

Please be warned that this is not as close to Southend Airport as the website claims. If you are staying there purely to catch an early flight the next morning please be aware that you will need to get a taxi to the airport and it will cost £10. That said, the staff were very helpful and The Beefeater next door seemed OK.

A lovely clean recently refurbished room. Friendly staff, they were all very good, will metion Claire manager and Michelle housekeeping. Easy access and near Tesco so easy for provisions. Not noisy at all despite being next to Southend airport.