프리미어 인 사우스엔드 온 시 이스턴 에스플러네이드

The hotel was situated to where our friends were, and provided a guest car park that's convenient for reaching out to friends as well as other city amenities, shopping and dinning venues. The room's cleanness was mediocre at best, and cleaning was on a per request basis. Lighting setups could be annoying as the overhead lights above the desk/work bench were tied to the main ones, and they should have been replaced with less heat-emitting LEDs. The bathroom ventilation would need enhancement. While we stayed in a room with car park aspect, the sea view rooms offered much better views as seen from the lobby window overlooking the sea, coming with a 10% surcharge.

Lovely big clean room with tea/coffee making facilities plus a sea view which I hadn't expected. Parking is £7 for 24 hours payable on leaving - voucher to scan to enable payment is given on check in. Staff friendly. Usual Premier Inn standard which is a compliment.

This hotel is very dated and definitely looks it from the outside The staff are excellent and helpful Both rooms were not cleaned properly, dirty towels on the floor, dirty toilet in one room, big thick layers of dust on the floor by the bed Restaurant was open when we arrived walked to the bar and was sticking to the floor the tables were sticky and the chairs were filthy Breakfast wasn't available the following morning because of a technical issue apparently (dishwasher leaking and not for the first time either ) was told would be refunded the 2 breakfasts ( still waiting for 1 to be refunded ) Was told to go to a cafe on the seafront or toby carvery up the road I got in my car and went to the premier inn at Southend airport for my breakfast 😋 The following morning I wish I'd not bothered going for breakfast as it was definitely below the standard for premier inn Luke warm coffee and only 1 machine for the whole restaurant, 1 toaster for everyone quite a long queue Continental breakfast was very lacking at 9am and the cooked breakfast was swimming in fat After 2 days staying here I was glad to be going home If this had been my first visit to a premier inn it would definitely have been my last

Hotel was ok - but very noisy people in the room next door and the sound of their arguments came through the adjoining door at 7am like it wasn’t there. The room was also a bit smelly - not surprising given the windows didn’t have any way of opening. The biggest issue was the breakfast. I honestly don’t think I’ve had worse. I went to get some hot food and found: no sausages at all, 3 rations of bacon that were lying in a deep pool of fat, 2 black pudding slices that would have worked well as ice hockey pucks, one fried egg that was folded in half and didn’t see to have a yolk, scrambled eggs that had a weird green tinge, beans that you could slice. Honestly dreadful. We gave up - but eventually the chef replaced things - which included dumping more bacon into the pool of fat… replacing the other items with hotter versions of the awful things there before. We’ve stayed in loads of Premier Inns and they have always been good value, simple, clean hotels. This one isn’t up to the usual standard - especially the breakfast… which will live with me for some time.

Comfortable and affordable. Well worth staying if you are visiting Southend for a short break. Easy to check in, room was well equipped but there was a faint humming all night which made it difficult to get to sleep. Overall though a good stay

I’ve left an extensive review for Premier Inn with their own survey. It saddens me to say this as we love Premier Inn but this is the worst one I’ve stayed in. My family and I wouldn’t stay again. Issues with the room, issues with lack of staff or attitude of staff at the front desk (although check in was very smooth and staff member dealing with us was very pleasant). Forget the breakfast at this branch -not enough staff, dirty, items not cooked properly, one toaster doing 4 slices for the whole restaurant, struggled to get cutlery, tables not cleaned properly, empty condiments, the list goes on. Ultimately this is down to what I believe is poor management. When your staff are stressed and demonstrating a poor attitude and it’s more than one member of staff then this speaks to the culture of the work environment here.