파크 인 바이 래디슨 팰리스(Park Inn Palace, Southend on Sea)

The Hotel’s location is excellent, the Hotel was cold as only a few guests staying. There was no milk with our tea & coffee on our first day.

Great location and some good aspects. The reception was responsive to complaints. However house keeping was poor and the carpets really need changing. The hotel has some good points.

Superb reception staff and very compassionate about the situation.

Lovely hotel and staff and the breakfast was lovely and was overlooking the sea and pier

Air conditioning was not working , which was bad because the whole reason we booked this hotel during this heat was for some air conditioning, but staff were nice and gave us a fan but we were still abit annoyed The door key was not good kept taking ages to work ,

Terrible. We had a bad experience and the only good thing was only one night. The room was in a state. The AC was not working, the safe was broken with no numbers on it as the front page was taken off. The bed was squeaky. My partner was upset that she called the reception and asked to be moved. We were moved to another room and as we entered the room the window was left wide opened as if someone had just left. The tea spoons were filthy, the toilet seat was broken. I will not recommend this hotel to anyone. It was a lot of money for a room like that. This place need some renovations.

Sadly the hotel is very tired. Our room was rather cold on arrival, however there 2 electric heaters than were neede yo be put on to make the room warm enough. The state of the carpets on our floor were awful full of unpleasant looking staines. However the staff were pleasant and helpfull Overpriced for the very poor condition of the hotel

The carpet in the rooms were old and stained asked for a room with balcony and door was locked shower had stains all needed up dating. Staff were friendly and helpful and close to car park and shops

The hotel is located in a prime location. Great view from the bars's balcony. The breakfast is worth to pay for. Although the room was clean, the carpet is very old therefore it has lots of marks and it doesnt look good. Also the bed is not the most comfortable nor the pillows. The system crushed, but the staff handled it very well. Overall, we had a good stay.