소피아, Столична библиотека - филиал ＂Студентски＂ 근처 호텔

It was really ******. We bought 2 rooms both of them were cold. We asked the receptionist for climate commander. Believe me, he did not want to give us. We told him again and again, finally he gave us. We were surprised. The receptionist was very unhelpful. The breakfast was ******. It was not delicious and the portion was really small. Even my son (5 years old) said: i am still hungry :( I really DO NOT RECOMMEND this hotel!

호텔 위치는 Lion Bridge에서 500m 떨어져 있으며 객실 장식은 비교적 오래되었습니다. 레스토랑과 서비스는 괜찮습니다.

나는 댄스 페스티벌 동안 이 호텔에 머물렀고 이것은 실제로 이 호텔의 몇 안 되는 장점 중 하나였습니다(여기의 모든 워크샵이 그곳에서 열렸습니다). 청소 ok. 방은 매우 춥습니다(창문 근처 소파에서 잤고 추위와 외부에서 오는 소음 때문에 잠을 잘 수 없었습니다). 아침 식사는 옵션 측면에서 상당히 열악합니다 (8시 30 분 이후에 아침 식사를하기로 결정하면 음식이 많지 않고 더 이상 가져 오지 않는 것을 알 수 있습니다). 또한 주차 요금을 청구합니다. 주차장에 있고 싶을 때 카드가 작동하지 않으며 도어맨이 영어를 할 수 없기 때문에 이미 주차 비용을 지불했다고 설명하는 것이 상당히 어렵습니다.

Until now I had had good experience with MGallery hotels in just about every way so this one, while ok in general, was not brilliant and I think not that welcoming. To get into the car park was not easy as, even though I had asked how to, and we pressed the button a few times, I had to go back to reception as the receptionist had not bothered to respond as she was dealing with a lady who was apparently very tired and really need to check in immediately. I pointed out I was tired too and keen to check in. Imagine sitting outside in the car at a barrier like an ***** - hardly great service. Getting out was similar although it was another member of staff who failed to notice the bell, but that brings us back to that previous receptionist who I think was impatiently rude to him, as he was being trained and clearly not brilliantly. The rooms are ok. The theme seems to be pre-cast concrete. The restaurant was good in terms of food but the staff were not attentive.

Se scegliete ARTE SOFIA HOTEL farete una scelta stupenda per il vs soggiorno a Sofia . Hotel in una posizione perfetta ( a ridosso del Parlamento e a pochi mt da metro e dalla movida di Vitosha bld.), le camere essenziali ma pulite e hanno tutto , compreso il kit di cortesia . E parlando della pulizia , un grazie allo staff che un pomeriggio ho voluto riposare mettendo il cartellino per non farmi disturbare eppure , anche di pomeriggio sul tardi ,mi hanno cmq riordinato la camera . Alla reception sono tutti estremamente gentili e sorridenti ( cosa che a Sofia non è cosa così diffusa) : ti consigliano , ti aiutano e sono carinissimi . Un grazie particolare a Miroslav e alla sua collega che stamattina 6 febbraio stava al.suo posto . Colazione nella norma e c'è scelta di dolce e salato. Se proprio devo trovare un difetto, è la mancanza di canali italiani nella TV in camera Grazie a tutti per il confortevole soggiorno

방은 전체적으로 만족 스러웠으며, 특히 작은 세탁 구역을 위한 작은 발코니, 뜨거운 차를 만드는 전기 물 주전자, 사용하기에 작은 냉장고, 욕실의 큰 플라스틱 버킷과 헤어 드라이어가 제공되었습니다. 조명도 충분히 밝습니다. TV도 몇 개의 채널을 제공했습니다. 전자 레인지 또는 작은 오븐이 호텔에서 테이크 아웃 음식 또는 빵을 다시 데울 수 있고 미니 크기의 폴더 용 티 테이블과 함께 제공 될 수 있다면 모든 고객이 추가 점수를 얻을 것입니다.

환경이 나쁘지 않고, 방이 깨끗하고 깔끔하며, 무료 주차 공간이 제한되어 있으며, 길가에 주차 할 수 있으며, 아침 8시 30 분 이후에 주차 요금이 부과되며, 간단한 아침 식사가 있으며, 프런트 데스크 직원은 상대적으로 무관심합니다.

A superb and very stylish option, centrally located in a smart neighbourhood. The staff are exceptionally friendly and very helpful. The room was superb, though there seemed to be a bit of an issue with the plumbing…a bit of an unpleasant odour. Housekeeping came daily and were very thorough and there’s a room turndown, not something you see everywhere these days. The rooftop bar is very popular so do book, even as a guest of the hotel. The cocktails are very good, the menu is merely a guide: if you have a favourite, ask for it, they may well be able to make it for you. I also had a massage at the spa. First class!

We have just returned from a 4 night stay at the Best Western Terminus Hotel in Sofia. What an amazing hotel this is, on the doorstep of a fantastic public transport system. The hotel is around 1 mile away from the downtown area. Don't let that put you off, the tram stop is directly outside the entrance. The room was spacious and had all of the necessities to ensure that we had an enjoyable stay. The fridge was a really useful addition. The bed was huge in the king room!! The housekeeping staff were great and serviced our room daily. The breakfast was a continental buffet style. Again, this was a great start to the day and was included in our room price. A good selection of hot and cold options. There is no bar area in the hotel however there is a fridge in the reception area where you can purchase alcohol and non alcoholic drinks to take away to consume in your room. All of the staff members that we met were professional in their conduct and were polite, friendly and helpful. We loved the luggage room availability - as we had a late flight, the staff agreed to look after our luggage so that we could enjoy our final day in this beautiful city. The hotel price was an absolute bargain. This alongside the quality accommodation and friendly/helpful staff makes this a great choice of hotel. I would highly recommend and will return here in the future. Don't be put off by previous comments about the area around the hotel. As in any city in the world, you need to be vigilant. We had no issues at all. We found the Bulgarians to be extremely polite and welcoming.

I've never stayed anywhere else in Sofia so cannot comment on whether this is great for Sofia, but international 4* standard, it isn't. Most of the staff are lovely, apart from the member of staff who decided one evening that we were not allowed to have a glass of wine in the lobby bar because the bottle of wines were ”reserved” and ”for show” (the excuse changing from one minute to the next.) He couldn't explain who or why they were reserved or for show. The room servicing is, *interesting*. They say in the information in the room that the rooms are serviced daily. On the first day it wasn't serviced at all. The second, I asked it to be serviced and the towels replaced which they did but then (not joking) they screwed up the cover on the bed and put it in the corner, made half an effort to pull up the duvet, emptied a bin and did nothing else. Coffee and tea making facilities in the room is a real plus but they were not refreshed / refilled during our stay either, even when the room was ”serviced”. The bed was comfortable but one of those fit together beds rather than a true king size. It was huge but possible to get a bit caught in the middle. That said though, we didn't struggle with noise as other people did. The breakfast is fine. Typical central European type stuff and not the best quality but fresh fruit is always welcome. If it's a choice between room only at a cheaper price, I wouldn't recommend paying extra for it though. The door lock was a bit temperamental. It's worth checking it's genuinely locked behind you as ours didn't unless we carefully engaged the catch. There are safes though. The lifts were a bit dodgy as well. One obviously breaking down from time to time during our stay and be warned you need your room card to go up or down. Location wise it's superb and I'm not saying I wouldn't stay there again but for the price, which is not cheap for Sofia, the service needs a bit of an uplift. Also some attention to detail in the rooms would be good with a slight tear in the voile, wallpaper lifting etc. For British visitors though as this hotel is part of a Cooperative organisation, they have pictures of the first Rochdale COOP in some of the corridors. A funny little quirk if you know Rochdale. It's not the place you'd choose to decorate anywhere.