샤토 스위트(Chateau Suites)

Dingy,  disgusting, never have I ever !   People lived in hotel rooms down stairs ! Exposed wiring , outside, door wouldn’t lock looks like was kicked in.. sheets stained hair in the bed.. hair in shower and tub, couch’s ripped, dead bugs, ants , tv remote didn’t work Window was broken .. brown or blood stains on base board chipping paint..holes in the ceiling .. ceiling stained.. ironing board was disgusting and stained .. didn’t even upload all 25 pictures

Room was not very clean and it looked like a landlord's special paint job inside. Not professional. An event had music blasting well into the evening hours and there was no escape from the sound while in my room. I literally couldn't hear the desk attendant when he showed up due to the music

The room was eh ok. Not alot of hot water. When checking out nobody at desk and no one answers the after hrs number. If going down just for somewhere to stay, then it is not too bad.

They did not have the room that i reserved over two weeks before and told me that at 5pm the day of check in. That turned out to be a godsend because upon inspection of the property I would not have stayed there anyway. Do not book a room at the Chateau Suites in East Norristown Pennsylvania. You have been warned. Shame on ******* for lending any credence that this property is any resemblance of a decent place to stay. I have never before given a review of anything in my 70 years. You have been warned.

We had a great time, everything was great! We loved the jacuzzi only thing was the water temperature would go cold really quick so we couldn’t fill it all the way up. The first few minutes of our stay began a little stressful tho due to an older white man staying a couple rooms next to us that was angry for some reason at someone and we could hear him screaming racial slurs for over 30 minutes, as well as aggressively slamming stuff. Not the properties fault, but it was very loud and disruptive and gross. Made the beginning of our stay a little uncomfortable since my partner isn’t white, it felt a little threatening. Again, not the properties fault whatsoever i just hope in the future if they hear something like this again to address it. Other than that though everything was great.

It was quiet and the staff were very friendly and negotiable but i stayed in two different rooms at this location and neither room had any kind of heat source (no base bored heat) (no multi functional window unit) had to buy a small plug in floor heater from a thrift store in order to endure the stay

The lobby was difficult to locate and poorly labeled. I had gone to two different doors (one was locked and I was redirected from the second) prior to gaining access to the lobby. Parking was poorly identified which required my moving my car. Check out requires additional time/steps. Toilet didn’t flush properly. Hand towels were dirty. Air vent in bathroom full of dust and debris. Actual vent cover was laying on back of toilet seat. The bedding was near bare and I was freezing most of the night even with the heat vent on. Tap water smelled awful. Poor lighting in room.

It is obvious that the buildings are older, but they are clean! Oscar, the front end person, could not have been more helpful and nice. The back parking lot is dark which makes it a little scary to walk to your room at night.

There was mold on the ceiling of the room. There was only 2 towels. Normally hotels provide 3. The bathroom is pretty new but why would you put wood trim in the shower. That is already starting to rot.