Elan Skyview

This is such a bad hotel,there service is very poor..i had already told in the reception while checkin in and also 2 times in the evening that ill be leaving arond 3 am.in the morning for njp to receive my brother but they just gave a damn ,i had to call and request to open the gate...not just this after i came back from njp they have the gates locked,the lift isnt working and the person i booked from is not helping us ..He is reciving the call but not talking..such a worst mornig ,we are still waiting its already been 2hours... Even before this i wanted to complain regarding the dirty pillow and the dirty bathroom but i thought of not doing this but this time making us wait for more than 2 hours outside like a homeless was such a bad experience ..This made me even cry.. Hopeless staff and service