Velipoja Grand Europa Resort - Appartement Luxe privé

There is only one reason to stay here - you have kids and they want to spend the day at the water park. We had rooms that cost approx 150€ a night that included access to the waterpark. The rooms were ground floor and two walls of glass faced the street i.e we needed to draw the curtains for privacy. The beds were comfortable and the bathroom was good. Shampoo and soap bar were the only amenities. What we thought was quite shocking was the food. We had breakfast included, but the breakfast buffet was of poor quality. There was cooked and continental fare, but all of modest quality. Powder coffee machine was broken and filter coffee was extra. The dinner buffet was 23€ a person which in Albania is incredibly expensive. Furthermore the food looked very basic and "fast food" quality. We certainly did not eat at the hotel had a family meal for four people at a restaurant 15 min walk away that cost less than 30€ for all of us. Staff at the hotel were polite and correct - Couple of wierd things: 1. when you check in they will want to keep at least one passport at the checkin desk (only place in Albania that did that to us) and 2. when you call the lobby from your room, they picked up, said hi, hung up, and then proceeded to come over to the room to speak directly to us. The water resort was fund for the kids. One only needs a day there as there are only a handful of slides, but the main pool is big and nice. The drinks at the pool bar are very expensive (2 beers cost 13€) but the Olivia restaurant (at the back of the park) has food and drink at more normal prices.

Be aware, to start with they have disabled google reviews, and I wonder why.. nice hotel but apart from that very rude customer service very overpriced the third bed that I was charged the same as the normal one was no close to been a bed, so sleep was awful.. 220€ for room these guys think they are in Miami not Velipoje... don't give these people the money they don't deserve

The food was terrible(we had to buy our own food from the outside). They are terribly rude to their guests. The rooms were extremely hot and the only way to get some cool air was to open the front door. With the extra high prices that this hotel has,it isn't even worth half of the price.

Good location

Inizio dicendo che non ci sono mezzi per potersi muovere dall'hotel!! Successivamente continuo con i prezzi delle bevande o di qualsiasi cosa si acquisti all interno dell'hotel.. lenzuola e asciugamani non erano quasi mai puliti.. ma la cosa peggiore in assoluto è il ristorante.. c'erano sempre gli stessi piatti nei buffet, cibo di scarsa qualità.. riso, patate al forno, verdura e pasta bianca senza alcun condimento.. ho assaggiato varie cose e ci posso assicurare che non ho modo mangiato nulla di così brutto.. voto 0! Al contrario pizza e piatti dell' ristorante in spiaggia BEACH BAR davvero molto buoni e c'era molta scelta.. cordiali anche i ragazzi che lavoravano li..

Nous avons séjourné dans cet hôtel une petite semaine au mois de juillet 2023. Nous y étions avec nos enfants de 5 et 7 ans. Soucis dès notre arrivée! Nous avions réservé avec *******, payement fait etc… Mais l’hotel ne travaille plus avec eux depuis plusieurs années déjà. ******* et l’hotel ont finalement trouvé un arrangement. Passez via Booking ou sur le site de l’hôtel en direct. L’hotel est très grand, propre, spacieux. Nous avons reçu un appartement avec une chambre à coucher et un clic clac qui était vraiment pas confortable ! Nous avons très mal dormi durant tout le séjour. Les piscines sont géniales, l’Aquapark est top, les enfants se sont très bien amusés. Il y avait très peu de monde. Le resto de l’hôtel est très cher et nourriture moyenne, le petit déjeuner vraiment pas varié, rien de bon, très déçue. Le wifi que dans la chambre… Il faut sortir de l’hotel pour accéder aux piscines et à la plage privée. Ils donnent les serviettes et transats gratuits pour les personnes séjournant à l’hôtel. Personnel pas très compétent. Il y a encore énormément de travail sur le tourisme à faire! C’est carrément trop cher pour ce que c’est !

Personnel à l'écoute. Hôtel convient aux familles.