힐튼 샤름 워터폴스 리조트

excellent experience and good service; staff friendly, excellent management, excellent food and beverage

Please kindly inform me with a short update regarding the completion of the construction works, so that I can consider returning to your hotel.

A beautiful holiday, with a great location, people happy to serve you and do their best to make you feel good at Safir. Thank you to Abdulah, from the dining room, who took care of us and served us, with great professionalism. The furniture is old, but everything is very clean. We had a little fight with mosquitoes on the first evening, but the receptionists sent and did a disinfestation, so that no one else came. The food was very good, tasty and there was no, if a tray was empty, it was not filled. Many employees, who immediately cleared the table, without you asking for it. In the complex, the petunias perfume the air, especially at night, when it is a fairyland of smells and colors. Thank you Safir Water Falls Sharm-el-Sheikh for the wonderful holiday.

Like many traveler's, you’re probably researching resorts in Sharm, filtering by reviews and price. I spent several days researching and narrowing down my options based on reviews from multiple websites. Eventually, I chose this resort for a five-night stay, followed by another five nights at the Steigenberger, which is about 30 minutes from Safir Sharm. Upon arrival at Safir, we were initially impressed by the exterior and warmly welcomed at reception with a couple of glasses of orange juice, which was a thoughtful touch. We were then shown to our room, which, although very dated, was spacious and clean, so we had no major concerns. After dropping off our luggage, we decided to visit a bar, as we had been traveling all day and were looking forward to a couple of beers. The first bar we visited was an outdoor bar, conveniently located just a few feet from our room. The bartender was very friendly and asked for our order. I requested two beers, at which point he offered a special deal, three bottles at a discounted price. I explained that we had paid for an all-inclusive package and was confused as to why we needed to pay for drinks. He informed us that this particular bar was not included in the all-inclusive plan and that all drinks there must be purchased separately. Not wanting to argue, we simply paid and enjoyed our drinks. After finishing our beers, we headed to the dining area. As we walked around surveying the available dishes, nothing looked particularly appetising. The presentation was poor, resembling a school cafeteria. My wife and I selected a few items to try, but unfortunately, everything was either cold or lukewarm and quite unappetising. I should note that we are not picky eaters. Disappointed, we left most of our food uneaten and proceeded upstairs to another bar. I ordered a beer, while my wife requested a gin and tonic. After taking one sip, her expression made it clear that she was unimpressed. I tried her drink and found it difficult to identify, it certainly didn’t taste like gin. Curious, I approached the bartender and asked what was in the drink. He confirmed that it was a gin and tonic but clarified that the gin was a locally produced variety. As a whisky drinker, I decided to sample their whisky as well, only to find that it tasted remarkably similar to the so-called gin, both were unpleasant. As a result, we opted to stick with beer for the rest of the evening, which, fortunately, was ok. We also noticed that there were no other English couples at the resort, or at least none that we were aware of. However, we did observe that the majority of the guests appeared to be from the same country and, unfortunately, were quite rude to the staff something I find unacceptable. Later, we decided to check out the evening entertainment. It started with a visibly intoxicated Russian man who was on holiday, attempting to dance and tell jokes, neither of which were successful. After about ten minutes, the ente

The hotel staff was very friendly and helpful in every way. Especially Momo, funicular boy (abdul rahman) and Ismail at The bar and receptionist Muhammed gamal. We had a great time, the sea was beautiful but take sea shoes or flippers when you come.

Amazing service and very helpful staff. Enjoyed our time there. Pools were heated and Beach is very clean.