This place is a $htsh0w. I checked in, was given a key, went to my room, and then went to grab a bite to eat. When I got back, my room key wasn’t working. I went downstairs to get it rekeyed, and was told I was in room 515. I said no, it’s 505. On the key cover, it looked like it was 505 and the keycard opened the door when I came in and dropped my luggage. The manager/bell boy/whatever came up in the elevator with me and didn’t believe me. I again told him my luggage is in 505. He then told me I needed to switch rooms, this was a junior suite and I had only paid for a regular room. I was mad! This wasn’t my screw up, and now I needed to pack everything and move!?! That was the end of my rope. When he knocked again, I told him to “f off”. He then backtracked quickly and said that I didn’t in fact need to switch rooms. I would NEVER recommend this place, the management seems to be completely obtuse and customer service is substandard. A flea bag hotel has got to be head and shoulders above the Radisson Sfax.
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