시비어 호텔 예약

'I was charged twice for the stay. I was charged upon checking in, even though the booking was prepaid. Front desk staff was not appropriately trained with normal procedures and resulted in the duplicate charged. I had to make several phone calls to different people to resolve this. This resulted in precious vacation time loss and unnecessary stress.'

'나는 아침 식사와 함께 호텔에서 지불하는 방을 예약했다! 먼저 그들은 아침에 내가 사용하고 싶지 않은 카드에서 모든 돈을 가져갔습니다. 그런 다음 우리가 호텔에 도착했을 때 그들은 다른 신용 카드를 받고 보증금으로 사용하지만 어쨌든 내 다른 카드에서 10 달러를 받았습니다! 어떤 경영진이 이런 일을 하는가 ????? 그리고 아침 식사에 대해! 끔찍한 ! 아침 식사 쿠폰을 받고 커피와 물을 마실 수 없습니다! 아침 식사로 한 잔: 커피 또는 물 또는 주스! 그들은 하루 종일 우리 주문을 혼란스럽게했습니다! 호텔에서 서비스 1 성급!!!! 메리어트 호텔에서 본 적이 없습니다! 그들은 평소처럼 상태에 대해 물을주지 않았습니다! 우리는 trip .com을 통해 예약했기 때문입니다. 하지만 괜찮습니다! 다른 것들은 실망스럽습니다! 내 생일 여행이었다!'

'The facilities were beautiful and amazing. Room was very nice, bed very comfortable. The food was delicious and the ambience on the top floor was very nice with fire pits to sit and relax by. The only reason I didn’t give a full 5 star rating was because of housekeeping. They came in the first day and restocked our bath linens. After that, for the next four days, we never saw them. Ran out of bath linens, coffee and toilet paper. Had to go to front desk to ask for these necessities. One person on our floor put a huge pile of dirty linens outside their door. Another put their overflowing trash cans outside their door. Our cans were overflowing as well. I would definitely stay here again but I would make sure to request housekeeping daily. Not to clean or change sheets. I never expected that. But to leave clean bath linens and check trash cans and toilet paper.'

'조식은 따뜻하고 환경은 좋으나 시설이 열악합니다. 원래 패밀리 스위트는 누수되어 방으로 바뀌 었습니다.'

'Prior to booking I was informed check in was 11am and checkout same time. When arriving at 11, I ended up having to wait 4 entire hours. So when you book 2 nights 3 days it’s really only 1 full 24 hours. The resort is pretty over rated to say the least. I won’t be back or recommend it to anyone.'