"언제나처럼 위치도 좋고, 깨끗하고, 직원들도 친절해요. 이번이 처음도 아니고, 마지막도 아닐 거예요."

"단점이라면 객실 청소가 4일에 한 번밖에 되지 않고, 그마저도 제대로 되어 있지 않다는 점입니다. 객실에 전화기가 없어서 필요한 건 직접 해결해야 하는 불편함도 있습니다. 엘리베이터가 이유 없이 두 번이나 고장 나서 안에 갇힌 적도 있습니다. 셔틀버스가 운행되는 것은 편리합니다."

"훌륭한 호텔이에요. 매우 깨끗하고 침대도 편안했고, 조리 시설, 냉장고, 식기 세척기도 있었어요. 디즈니랜드에서 도보로 1km 거리, 하루 종일 무료 셔틀 운행 및 저녁 일부 시간대 운행(오후 8시 15분~오후 10시경에는 셔틀 운행 없음) 도심 근처 최고의 직원, 친절함, 감사할 만한 도움. 풍성하고 다양한 아침 식사, 좋은 품질. 오전 11시 전에 방을 나간 경우에도 저녁까지 차를 주차할 수 있는 지하 주차장이 있습니다. 디즈니에 돌아가면 꼭 다시 방문하겠습니다."

"프론트 데스크 직원분들이 정말 친절했어요! 객실 시설과 비품도 완벽하게 갖춰져 있어서, 혹시 칫솔을 안 가져왔더라도 비상용으로 준비된 비품을 사용할 수 있었어요. 정수기에는 탄산수도 나오고, 로비 공간도 훌륭했습니다."

"저는 한 달 전에 미리 예약금을 전액 지불했습니다. 하지만 호텔에 도착했을 때 프런트 직원으로부터 제 방이 다른 사람에게 팔렸다는 말을 들었습니다. 저에게는 이용 가능한 방이 없었고, 현장에서 바로 환불해 주겠다는 안내를 받았습니다."

"이 교외 호텔은 디즈니랜드와 매우 가까워 차로 10분 거리에 있습니다. 주차도 매우 편리합니다. 객실은 방음이 잘 되어 있고 조용했습니다."

"리셉션 직원이 누구냐에 따라 서비스가 좋을 수도 있고 나쁠 수도 있습니다. 스페인어를 할 줄 아는 직원은 거의 없습니다. 3박 숙박에는 디즈니랜드로 가는 버스를 탈 수 있어서 위치가 괜찮습니다. 하지만 청결 상태는 기대하지 마세요. 매우 불량해서 불편할 겁니다. 스파게티가 눌어붙은 냄비를 집어 들었고, 바닥에는 얼룩이 가득했으며, 먼지가 사방에 날렸습니다. 침대 시트는 확실히 갈지 않은 것 같았고, 딸아이들 침대 시트는 더럽고 구겨져 있었습니다."

"위치가 정말 좋아요. 대형 쇼핑몰과 프리미엄 아울렛 바로 맞은편에 있습니다. 방도 넓고 시설도 잘 갖춰져 있어요."

"Here’s the review with that point naturally incorporated: Unfortunately, this was not a pleasant stay, and I would not recommend this property. The self check-in process is unnecessarily complicated. The instructions initially direct you to a different side of the apartment building, which is confusing. Unless you read them very carefully, it’s easy to spend at least 30 minutes just trying to check in. Between accessing the building, collecting the keys, entering the apartment, retrieving the car park fob from the kitchen, and finally getting to the parking area, you end up opening around 6–8 different doors before you’re fully checked in. It is far more complicated than it needs to be. The underground parking is secure, but it is very dark, has a strong unpleasant smell, and many of the surrounding parking spaces appear to be used as storage areas, giving the whole area an untidy feel. Inside the apartment, the linen was clean, the kitchen was well equipped, and the main bed was acceptable. However, the sofas were heavily worn, stained, and looked dirty. The sofas shown in the listing photos appear clean, tidy, and in good condition, but they do not reflect the actual condition of the furniture provided. The listing also suggested the apartment was suitable for three adults and children, but the sleeping arrangements don’t realistically support that. The sofa bed is very worn, and the single sofa bed isn’t suitable for either adults or children. Before arriving, I contacted the host to request fans as there was a heatwave forecast. I received no response. The apartment became extremely hot, and with no fans or any form of ventilation, it was very difficult to sleep. Travelling with young children made this even more challenging. There are also several maintenance issues. The toilet door handles are very stiff, the wardrobe doors are difficult to operate, and the bedroom has no main light—only bedside lamps. The only convenient power socket is occupied by the bedside lamp, so if you need to charge your phone, you have to unplug the lamp and leave the room without lighting. The hallways throughout the building also have a persistent unpleasant smell. The biggest issue occurred on the morning of checkout. At around 8:30 am, the water supply stopped completely. We were unable to shower, wash properly, or get ourselves and the children ready before leaving. I contacted the property immediately but was simply told to send an email and wait up to six hours for a response, which was completely impractical given we were checking out that morning. I then contacted Trip.com customer service, who responded immediately and genuinely tried to help by contacting the property. Unfortunately, the property management never responded to them either, leaving customer service with very few options other than offering a small compensation. While I appreciated Trip.com’s prompt support, it did not resolve the situation. Having to end a family holiday without running water and without being able to take a shower is simply unacceptable. Overall, while the apartment has a few positives such as secure parking, clean linen, and a functional kitchen, these were outweighed by misleading listing photos, poor communication from the host, uncomfortable sleeping conditions, inadequate facilities during a heatwave, maintenance issues, and the complete lack of support when a major issue occurred. I would not recommend this property. The only positive experience was Trip.com’s customer service, who responded promptly and did their best to assist despite the property’s lack of cooperation."