"Unfortunately, our stay at the hotel was not as pleasant as we had hoped. We were not greeted in a friendly manner when we checked in. The lady at reception insisted that we present the booking documents in printed form, which we did not have with us. Her communication seemed unprofessional and unhelpful. The breakfast buffet was also disappointing. The bread seemed to be from the day before and there were no fresh products, which we would have expected from a hotel of this category. Another negative point was that the sauna was closed on Saturday. We were already standing at reception in our bathrobes when the employee told us that this was posted everywhere, including in the elevator. There was indeed a notice there, but it was very small and easy to miss. An information sheet with the most important information on arrival would certainly have been helpful here."

"My family is staying here on 11 -18 Feb 2024 for our Ski holiday. First of all, the hotel and room looks nice. We like the room so much. Back to reality: To go skiing, we have to take the subway and carry ski by ourselves. I asked myself a question…is it a five star service? To be honest, we have been staying in many five star hotels. It is the first hotel that provides no services on this regard. The other 5 star will bring you to the slope or at least to the Tal station. Also, the ski locker cannot be locked. Hmm, don’t ask me why. You should not have any extra request from this hotel. They are not flexible to fulfill your request. Otherwise they will scare you. For example, my kids would like to see more options of DVD to select, the receptionist said to me: “We are not a DVD shop.” I got shocked when I heard this. Sorry to interrupt you with our problem! To conclude, so far I think it is a 5 star for the price, but the service mindset of some staff needs to be improved a lot. I don’t agree that it is 5 star or even 5 star plus. In light of the above experience, I don’t think I can recommend this hotel."

"We were very friendly received. Check-in and check-out were completely uncomplicated. The room was very nice, the view from the own balcony unpaid. Pool and wellness area we also enjoyed using daily."

"Beautiful spot, quiet but nearby everything. Beautiful appartment. Missing some parts in the kitchen, but immediately fixed after letting them know. Good stay!"

"THE BEST HOLIDAY!! The staff are AMAZING! hats off to Kristina and the fabulous team! The building and flats are so upscale, spacious, clean and have such a relaxing atmosphere! While there, already booked for next year!"

"팁탑 절대적으로 추천합니다! 아름다운 사우나 공간 아름다운 수영장. 5인용 슈퍼 아파트. 세탁기와 건조기 이용 가능! 서비스는 절대적으로 일류이며, 다음 날 교체가 있었던 스ルー 크기의 매트리스에 대한 정보는 정말 환상적이고 절대적으로 추천합니다! 그리고 지하철과 쇼핑 가능성 근처의 위치는 꿈입니다"