알보그 뷰 호텔

'Rooms are very outdated and no air con. It was very hot inside the room but opening the window was not an option due to screaming from the bar street opposite the hotel. Breakfast was ok'

'Wir waren geschäftlich im Comwell Hvide Hus Aalborg. Neben dem Kongress fand die Konferenz statt, an der wir teilnahmen. Das Hotel hat eine tolle Lage. Es liegt in der Nähe von Bussen und Zügen. Insgesamt dauert die Fahrt zum Flughafen etwa 20 Minuten. Das Hotel ist sehr sauber. Es verfügt über große Fenster, durch die Sie den tollen Blick auf die Stadt genießen können. Die Utensilien wie Handtücher sind sehr sauber. Das Frühstück ist ausgezeichnet. Am Eingang gibt es Bereiche, in denen Sie sitzen und arbeiten können. Im gleichen Bereich gibt es auch Kaffee. Unser Aufenthalt in diesem Hotel war sehr angenehm. Es gibt buchstäblich nichts, worüber ich mich beschweren kann. Wenn du wirklich willst, dass ich etwas finde, worüber ich mich beschweren kann, dann würde ich sagen, dass die Kissen zu weich sind, wenn du mich zwingst, mich über etwas zu beschweren :D'

'The hotel is at a great location and within walking distance to the city centre for food and shoppping. Very friendly staff and clean room.'

'小村子比較偏 但是房間很大。早餐也不錯。空氣很好 挺適合出差和放鬆。還不錯的，推薦，小村子比較偏 但是房間很大。早餐也不錯。空氣很好 挺適合出差和放鬆。還不錯的，推薦，'

'On the day of check-in, after the scheduled check-in time, we had still not received any information regarding the access code to the property. After numerous unsuccessful attempts to contact the phone numbers provided, which were either unavailable or non-existent, we eventually managed to find another number through Google and contacted the property via WhatsApp. To our surprise, we were informed that they had no knowledge of our reservation and that they had not noticed it because they had never received bookings through Trip.com before. We do not understand how this could happen, but as guests, we should not be affected by the property's internal issues. The property then offered us accommodation at a different address, claiming it would be an upgrade. However, upon arrival, we discovered that only one room was available, despite the fact that our reservation was for two rooms. After considerable discussion with the manager, an agreement was reached whereby we would stay in two separate rooms for the first night and in one room with extra beds for the second night. In addition, the property agreed to refund 50% of the amount paid. Approximately one hour later, after we had left for a short period, we returned to find that the manager had decided to remove our belongings from the second room without our consent. We were informed that we would now have to spend both nights in a single room with extra beds because there had been a last-minute reservation. As a result, the agreement that had just been reached was not respected. Throughout this experience, we faced repeated changes, lack of communication, and a service that was substantially different from what we had booked and paid for. We reserved and paid for two rooms, but this service was never provided. Although the property refunded 50% of the original reservation amount, we do not believe that this adequately compensates for the significant inconvenience, stress, wasted time, and the fact that the accommodation delivered was materially different from what was advertised and booked.'