We booked a small hotel room knowing it was just for our last night of the holiday. Struggling up the steps of the hotel with heavy luggage, the guy on reception (manager/owner?) rushed out an helped me with my case. He said because we were booked in to a small room that was at the top of the hotel, where the lift wouldn't reach, he would upgrade us to a better room. He said my luggage was too heavy to lug up the stairs. The room was an average size and the bathroom was small, but the other room would definitely have been tiny. Had no fault with cleanliness, and the staff were all really nice. No aircon, but they had provided a fan.
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