We spent two nights on a great package for 55+ patrons. We paid a small upgrade fee to get a sea view room which we considered was excellent value. Overall the room, although dated, was very clean, beds comfortable and generally well appointed for a three star hotel. The quantity and speed of the hot water to the bathroom was probably the best we have experienced over the past twenty years of travel. The views exceptional! Unfortunately the dining experience was not of the same standard. On the first night we were informed that the only dining options was a buffet. Not great fans of buffets at the best of times, we agreed after being assured that there was a'fresh' buffet for our agreed buffet time of 9.30pm. Apparently they had group of 80 for the 7.30 time option. We took the 9.30 option in these Covid times to avoid large groups of people. We are just getting back to dining and travel after a two year absence. Well to say we were disappointed is an understatement. The food offered was appalling. The pork and tuna were just luke warm and over cooked from being kept constantly warm. The fries cold and soggy. Salads look liked the seaguls had attacked. Nothing look appetising at all. Hundreds of fruit flies buzzing around the dessert table. We raised our concerns with the manager who tried his best to explain. A very hard task when you looked at the food on display. We asked about the 'fresh' buffet only to be informed that fresh food is only brought out when the existing plate emptied. A different stiry to the one told in reception when booking. We would have gone somewhere else if we were in a city like Lisbon, but already after 10pm there are no other dining options close by. So the choice was now buffet or no dinner. We weren't even offered room service of a freshly cooked a-la-carte meal. After a long discussion, mainly with my partner who rarely eats meat and only white fish, we were promised a freshly cooked meal of pork and tuna. The chips were great, hot and crispy but the meat and fish just reheated, still only warm and very dry. A complete disappointment Breakfast was a little better the following morning but very limited hot options. Dinner the second night was at a local restaurant only ten minutes walk. Fantastic compared to our first night experience. Fresh, tastier and cheaper too.
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