호텔 레나세르(Hotel Renacer)

Pleasant staff and cooperative. Have visited numerous times. They should give up on trying to establish a Restaurant. Breakfast is dreadful. They should keep the cafeteria near the pool for beer, etc. and light food. Security is good, feel safe and is in a great area. Carlos the manager runs a tight ship.

Pretty cool spot, the hotel is nice and clean. The pool was my favorite place to be and the staff are amazing. Will defenitely be back soon.

Horrible experience staff was extremely rude. Didn’t see housekeeping once you have to ask for the service. Asked for new towels and never received it and the list goes on. Very unfortunate to have experienced such a poor service

The pictures that they have here in ******* are not the reality of the hotel,and the rooms neither,really ugly and not pool view like they say when you book,same breakfast every day and really bad service,cleaning and staff I don’t give the even 1 star,not stay there again

I have stayed in this property a few times since 2021. I stayed here a few days ago and i had a bad experience. I reserved a double room for 2 adults and was given a super tiny room with a tiny bathroom that I could barely fit in. It was literally a box. I had paid in advanced. I requested a room change. They said I had to wait until the next day at 12pm. It was dirty and the shower curtains were filthy. The pool had too much Clorox. Very unsanitary. I ordered same food I ordered the other times I stayed, and was given something else. I was very disappointed . The manager at this hotel has a nasty attitude. I will not come back ever again. There are better options out there!!

People are nice but the water sometimes slow and no hot water. a lot of roaches and mosquitoes in the room we had to spray them. Swimming pools water pump underneath doesnt work in order to make the pool clean. The only good thing is it is close to some places like the cathedral, the nacional palace of the president and some restaurants.

My email showed a different check in and check out time However according to the establishment the email didn’t matter as I showed the agent my information Bad attitude

I like where it was situated close by the airport yet close to other facilities

safe, clean ,friendly staff, food needs improvement