산타로사 Trecini Cellars/Winery 근처 호텔

Visiting family and wanted to stay in Sonoma. Everything was so expensive, I found this BW in Santa Rosa. I used points to get a cheaper rate. Joel looks like it was a very nice motel back in the day. Larger than expected. Our room was in the back, and was clean and updated. It was fine for our overnight stay. Room had a smell when we walked in and had to open slider for fresh air. We discovered a little potion that overlooks pool. I was disappointed we hadn’t arrived earlier so we could sit out there. There were two lotion bottles, and one was half empty. Must of been left from previous guest. That kind of upset my husband.

Room and linens/towels were immaculately clean. Love that the room had NO carpet - laminate floors in the whole room. Fridge, microwave, and coffee maker in room. Had no issues with anything - everything worked and was in good order. As others in previous reviews have said, sound travels into the room very easily from the hallway - but it didn't bother us as we weren't in the room much and are heavy sleepers. Our room door had seen better days and could stand to be replaced, but nothing about it affected my opinion of the room/property. Front desk staff for afternoon check-in was polite and accommodating. Morning check-out staff was friendly and personable. As with other Choice hotels, there is a free hot breakfast. Here is where the hotel could improve - the selection/choices were very slim (one pan of eggs, one pan of sausage links, a waffle machine, one carafe each of leaded and decaf coffee, a paltry selection of bread/baked items, 2 sugary cereal options, one type of milk only, and sugar/sweeter/creamer packets). This was the first Choice hotel I've stayed in that didn't at least have fruit, yogurt, hot cereal, or liquid creamer of some kind. There also wasn't anyone attending the dining area to ensure guests had what they needed and items did not run out. The location was just fine for us; easy on/off the 101 freeway. If you are a Choice Gold or above member, there are designated spaces for you. Parking was fine and plenty of space in the lot. Overall, great stay and would consider staying again if we travel to Santa Rosa in the future.

베스트웨스턴 ”플러스”는 큰 실망이었습니다. 호텔은 피곤하고 고객을 포함하여 가장자리를 매우 거칠게합니다. 우리가 방을 떠날 때마다 또는 방으로 돌아갈 때마다 우리는 우리 방 근처의 발코니 ”복도”에서 담배를 피우거나 마리화나를 흡수하는 사람들이 인사했습니다. 가족 친화적이지 않았습니다. 여자들이 지나갈 때, 수영장 근처 안뜰에 앉아있는 남자들은 욕을 퍼붓고 있었습니다. 많은 객실이 작지만 잘 보관된 안뜰과 작은 수영장(호텔 프로모션 사진으로 더 크게 보이도록 각도에서 찍은)의 멋진 전망을 가지고 있는 것 같으나, 저희는 앞 건물 뒤쪽에 콘크리트 벽을 보고 있었습니다. 방은 깨끗했지만 옷장 문이 깨졌고 차가운 물이 따뜻했고 욕실 콘센트는 헤어 드라이어 플러그를 잡지 않았으며 사용했을 때 계속 떨어졌습니다. 침대는 편안했고 호텔은 고속도로 근처에 있지만 조용 할 것 같았지만 이웃과 큰 AC는 휴식을 취하지 않았습니다. 아침 식사는 풍부하고 감사하며 전형적인 무료 호텔 조식 요금입니다. 프론트 직원은 전혀 도움이되지 않았습니다. 직원을 맡고있는 두 명의 매우 어린 아이들은 기본적인 질문 (아침 식사 시간이 얼마인지와 같은)조차 대답 할 수 없었습니다. 무례하지 않고 도움이되지 않습니다. 객실 요금은 우리가 경험 한 것에 비해 너무 비쌌습니다. $ 300/night에 더 가깝게 기대했습니다. 다시 여기에 머물지 않을 것입니다.

Roy와의 체크인은 빨랐고 그는 우리의 체류에 대한 우리의 요구를 충족시키는 데 도움이되었습니다. 수영장은 깨끗했고 위치는 돌아 다니기에 완벽했습니다. 조식도 맛있고 배부르게 먹었습니다.

Traveling on a stay-cation in NorCal and stayed at 3 IGH properties in a row. I have the other two to compare but I also am a prof. meeting planner and stay at a ton of hotels. I even inspect them for a living, so my perspective is with a critical eye. The entrance is a bit tricky even though I arrived after dark, making any signage even less effective. Once in the open-air parking garage, there was no ”Entrance” sign over the doors nor an exterior logo'd rug. There is a foyer with the ONLY hand sanitizer station that I was able to find! Morgan greeted us at the front desk and was a real delight and he alone made this stay worthy of the 3 stars! Here are my observations upon arrival: *Of the 4 pendant lights over the front desk, 3 worked *The small marketplace was out of bottled water - NONE in the entire hotel! *No dining option and ONLY coffee to go in the morning; NO danish, fruit or granola bars to be found! *Morgan was working alone with a 63% occupancy, There are 4 floors. My room was on the 3rd with a view of a goat farm. It was a quiet room however; the mattress was quite soft and mushy. Upon unpacking, we found the following problems: *A dirty bath towel and a used face mask in the closet floor. *The safe was locked, we were provided the ”master” code to unlock it! *No washcloths *Used bath amenities Causing me to realize that no Covid-19 protocol is being adhered too. My opinion is the owner is micro-managing this property and placing profits over his franchise obligations! This is a Holiday Inn, not a Holiday Inn Express, so the expectations of a full-service property were warranted.

Stayed here one night after going to the Charles Schultz Museum. We were warmly welcomed and given room 320, a very quiet room with two queen beds. Linens and towels were very nice. Lighting very good in bathroom. Breakfast had good selections. Bed is high for me and I would have liked the room darker. The microwave light was bright! Bed was very comfortable. I would stay here again.

My stay at the Glen Ellen Inn was invigorating and reviving and much needed after a very hard week at work. I won't go into the work details, but the Glen Ellen Inn was the perfect respite. The room was beautiful, well decorated and cozy (in a large warm, comfy, relaxing kind of way), and clean. You could tell such great love was put into the little details to give us a heart felt experience. Our room overlooked Sonoma Creek and a cute little stone bridge. We had a beautiful private garden that allowed us some time in nature and we were able to enjoy a glass of wine and reflect on our day out. We also had a beautiful in room spa that comforted us after our long cold morning of Zip Lining at Sonoma Zip lining Adventures (amazing experience ask for Brady and Kirsten they were awesome). The bed and pillows welcomed us and we slept so peacefully. The inn is perfectly situated in the town of Glen Ellen, a place I'd never heard of and honestly thought would not be the highlight of our visit given Sonoma is minutes away, but it was a place that dazzled us in so many ways and we ended up spending most of our time there. Home to Jack London, we visited a few amazing places including the Jack London Saloon and Lodge, the Michelin star restaurant called the Glen Ellen Star (It was literally next door to the Glen Ellen Inn), Garden Court Cafe, Sonoma Zip-lining Adventures (about 50 minutes away), Yeti Restaurant (Indian Food), Les Pascals Patisserie and Boulangerie, Tips Roadside for brunch (Kenwood), Walt wine tasting room (Sonoma Plaza, partner to Hall winery in St. Helena), Sonoma Mission, Harvey's Donut Bar (Sonoma Plaza), Prohibition Spirits Distillery (Sonoma Plaza), and Murthy's Irish Pub (Sonoma Plaza)....because you have to visit an Irish Pub wherever you go;). I honestly couldn't thank Karen and Chris more and I am looking forward to coming back and enjoying their cottages and Bar once it reopens. Karen and Chris, thank you so much for the stay and for the thoughtful touches and recommendations. Hope to see you again soon.

나는이 호텔을 좋아했다. 직원들은 항상 무언가를 청소하고 있었고 정말 유쾌한 것처럼 보였습니다. 그리고 전체가 신선한 페인트를 사용할 수 있지만 모든 것이 깨끗하고 냄새가났습니다. 우리는 결혼식 행사를 위해 거기에 있었고 파티의 대부분은 쉐라톤 호텔에 머물 렀습니다. 우리는 쉐라톤이 원하는 많은 돈을 지불한다는 생각을 배울 수 없었기 때문에 Quality Inn을 선택했습니다. 하지만 대부분의 파티가 거기 있었기 때문에, 우리는 대부분의 시간을 쉐라톤에서 보냈습니다. 여기에 약간의 차이가 있습니다 : S =$$$ Q =$$. S = 깨끗하지 않음 (식당과 카펫의 쿠션은 끔찍했습니다 Q = 매우 깨끗했습니다. S = 직원은 괜찮 았지만 미소는 없었습니다. Q = 수용 (한 회원은 심지어 선물을 위해 활을 만들기가 힘들다는 것을 알았습니다. 나를 위해 그것을 제안했다 - 그녀가 꽃 가게에서 일했던 것에 따라 케이블과 모든 것을 가지고 있었다) 그리고 그들은 모두 웃었다. S = 아침 식사 없음- 테이블과 / 또는 로비의 무료 커피조차도 Q = 무료 (멋진) 유럽식 아침 식사.

My husband and I experience the WORST stay of our lives here. What’s worse is the owners’ refusal to make anything right. Soon after we arrived and were hoping to relax next to the fire, a noxious odor began to infiltrate the cottage. We contacted the innkeeper, who came in and immediately agreed that there was a bad odor coming from the fireplace. She suggested changing to another cottage, which emitted the same noxious odor as the first cottage we were staying in. She said the fireplaces had recently been serviced. We think some harsh chemical was used to clean or service them. The innkeeper suggested that we spend our vacation time finding a cottage that didn’t have a smell, while she attended to other things. That should have been her responsibility. We ended up having leave the windows open all night along in December! We contacted the inn after our stay and they said they acknowledged that there was a foul smelling odor, but said “It's our sincere hope that our offer of a different cottage and the complementary wine will demonstrate our dedication to ensuring your future experiences with us are delightful and stress-free, in line with the visits you've had in the past.” They offered us a cheap bottle of wine to compensate for a cold, stressful, toxic night. The offer for a “different cottage” was no offer at all: we tried another cottage and it was just as foul smelling due to the fireplaces being serviced. And the innkeeper did not assist us with finding another cottage because she was too busy. This place used to be beloved to us. This experience has caused us to do further research in the Cottage Grove Inn business to see if we were not the only ones who has experienced this. We read reviews on various sites. Several guests have left negative reviews recently. Some of these complaints are very alarming, such as non-compliance with ADA rules, faulty smoke and carbon monoxide detectors that required a 911 call and a visit from the fire department, fraudulent credit card charges, poor management, customers feeling they were treated rudely by the manager, and an extreme decline in quality in the last year, charging more and offering less. It appears this business has undergone a change in ownership in the last few years, being purchased from its longtime owners. As returning and longtime customers, we (myself and my husband) feel that we have been disrespected and treated poorly. We hoped that we would be treated with more respect with an offer for a resolution due to this incident. We are reporting this Inn and its owners to the Department of Consumer Affairs and the California Department of Public Health. For your own health and well-being, we advise to stay away from Cottage Grove Inn.