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I had a good time in Ibiza but Not because of the hotel because of the Clubs.. the hotel was overly unfriendly to me and disrespectful to me as a Person.

2nd time staying here, this time with family (including 17 year olds). It was just as gorgeous as my first time. The location is very central, with easy walking to cafe mambo and the west end but is so quiet and peaceful at the hotel. The pool is perfect size and enough beds that you can get any time of the day. The hotel is so clean and the room sizes are generous (we are in sea facing rooms). The breakfasts are fab and you can literally eat as much as you want. But the biggest attraction to this hotel are the staff! They make you feel like part of the family - not intrusive but attentive. Every member of staff genuinely wants to help and make your stay the best. From Santi & Maria (mother & son) the owners and then our favourite Patricia - whose smile just makes you happy!

I had a deeply disturbing experience with this property. Despite clearly informing the hotel that I was unable to arrive due to circumstances completely outside my control — which I explained in detail — they still went ahead and charged me €94.50. I want to make it absolutely clear: This situation meets the legal definition of force majeure under Article 1105 of the Spanish Civil Code. According to EU consumer protection laws (Directive 2011/83/EU and Directive 93/13/EEC), a business cannot impose disproportionate penalties on consumers, especially when unforeseeable events prevent performance. Enforcing this charge under such conditions is not only unjustified, it borders on abusive conduct. The owners completely ignored all communication, showed zero empathy, and acted with what I can only describe as bad faith. Their approach shows a total disregard for both ethics and the law. We are planning a return trip to the region with a number of content creators and reviewers, and I will make it a point to publicly and transparently share this experience across platforms. People deserve to know how this business treats guests — especially during vulnerable or stressful moments. Frankly, the attitude and behavior I've encountered raise serious questions about this establishment's honesty, legality, and professional standards. I strongly urge the Spanish tax authorities and local consumer protection offices to take a closer look at how this place operates. I would never recommend this place to anyone. What I’ve experienced is not hospitality — it’s exploitation. Avoid at all costs.

It was a friendly hotel with great staff, fantastic bar and breakfast swimming pool excellent close to town and all other amenities

Such a lovely hotel! Our third stay here....In addition to what you would hope to get as standard (clean, friendly staff, amazing views, great location, fabulous breakfast) there are three reasons why this hotel is the only one we would stay in when in Ibiza... 1. Real hair dryers!!!! 2. Really great air conditioning!!! 3. Quiet....with staff who prioritise making sure everyone gets a good night's sleep over revenue from those who may upset the balance, shall we say!

They messed up our booking and did not even inform us before we arrived, they told us they have over booked and could not accommodate us the room type we booked so we had to separate from our friends into two rooms, imagine if we turned up with children this would have been a disaster, the old lady working there was soo rude. The aircorn in our room did not work we asked several times for someone to come and check and get it working no one come, they are very under staffed. our room was like a box room was tiny could not even walk around the bed, we decided to check out and find another hotel. They even cancelled my friends booking 2 days before we was meant to arrive, she tried contacting hotel and they was no help at all, she then had to find an alternative hotel after having this hotel booked for nearly a year, over all very dissapointing.