'Amazing stay for San Sebastián. Older Victorian style villa converted for boutique hotel use. Excellent concept and room! Cleaning staff was thorough and all staff was amazing and helpful. Didn’t spend much time on the property but no need as the city itself is amazing.'
'Located on a quiet street right in the heart of town, a few minutes walk to the old town and to the beach, this is a gem of a hotel, clean, modern and with an excellent restaurant attached. The staff are very helpful and attentive in multiple languages. One of the best recent hotel stays I've experienced. Thank you.'
리리뷰어Hôtel très agréable, moderne et propre. Bon petit déjeuner. Un peu loin du centre. Vraiment dommage que la piscine intérieure soit d’un prix exagéré ( 30 € en plus de la chambre) en hiver. Mais bon séjour globalement.
BbaraoGuild**”BAD: Beware of the 'Upgrade'”**
Our priority when booking was the room size and budget, so we reserved a 32m² City View room.
At check-in, the hotel staff offered us an ”upgrade.” He said that for an additional €25 per day, we could ”upgrade,” so we agreed.
However, while the room did have a Sea View, the size was downgraded to just 21m². I told them that paying €25 to have a smaller room was a downgrade, but they insisted that the view had been upgraded.
I asked to be moved back to the room we originally booked, but the staff ignored my request for an entire day.
Let me ask you this: if you went to see a new landscape, and the view changed, how would you describe it? You wouldn’t say the landscape itself was ”upgraded,” would you? You’d say the view was different or better.
The following day, I finally got a response from the staff. They told me I’d need to pay an additional €70 per day if I wanted a 32m² Sea View room.
While the hotel facilities and scenery are excellent, the staff are focused entirely on business and seem to aim to squeeze every extra euro from their guests.
In the end, we ended up paying the €25.
**Beware of the 'Upgrade.'”**
익익명 사용자Good location and very seamless check-in. The room was clean and comfortable. The hostel allowed us to store our luggage at no extra charge, which was super convenient. Breakfast was okay. The only thing is that the shared bathroom could use a bit more attention to cleanliness, especially since it's used by around 10 people. Overall, though, it was quite a good experience!
HHansel Sheldon호텔은 San Sebastian 중심까지 도보로 약 15-20 분 거리에 있습니다. 직원들은 친절하고 매우 도움이됩니다. 청결은 좋았습니다. 레스토랑은 로비에서 놀랍게도 매우 좋았습니다. 5 박 동안 거기에 머물렀고 6 일은 그만한 가치가있었습니다. 가격은 내가 지불 한 것에 비해 꽤 비쌌지만 영화제 기간 동안이었으므로 그만한 가치가있었습니다. San Sebastian으로 돌아가는 길에 확실히 여기에 머물 것입니다.
진정으로 도움이되는 훌륭한 지식있는 직원
리리뷰어Muy buena atención en general. Limpieza bien. El colchón muy cómodo y la cama muy grande, muy satisfechos. La ubicación es en el centro esta bien cerquita de la playa. Calidad precio muy bien.