라 벤타나

nonexistent customer service I tried to cancel late for the 50% fee, but they never recognized by cancellation and kept reaching out to me to check in. I still should’ve received 50% discount for a no-show, but the stupid lack of a concierge did not even realize that I was never there. Now they are refusing to refund my 50%.

It was advertised as a Hotel. It is a Hostel, there is no parking. The front door has a Padlock on it and the only way to get in is with a code. The front sign is covered in graffiti and stickers.

This was super fun. Great location in the middle of it all. Comfortable bed. Nice room. Could use a chair and side table.

The picture in the add is nothing like the place. They should really change that, although I understand why they would take a picture of the outside because it looks like a downtown hotel that sells rooms by the hour. However, inside the rooms are renovated clen and modern. They have a fridge, a coffee maker, a microwave, and a tv with streaming services, so it’s cozy enough to kick it in. You’re in the center of the Gaslamp and all the attractions are walkable. Super convenient for conventions, or music festivals. Then there’s the shared bathroom situation. So clean, and the showers are their own private rooms as well as the toilets. I was very pleasantly surprised. If you are coming to SD with a group to have some fun l ventana would be a great place to rent with them.