르 살리 호텔 & 호텔 클럽 레 필로-올(Le Saly Hotel & Hotel Club Filaos)

Nice local hotel with simple decor and the comfort expected for a 4-star African hotel. Local cuisine and traditional entertainment, popular with foreigners and nationals alike. It is international cuisine but with traditional inspiration and methods, such as well-done meat.

A kid died in the pool, the staff of the hotel didn’t care at all, it was really really sad, nobody was next to the pool to look after ,what really make me sad is that the hotel staff didn’t gave any support to the poor family… this hotel is a shame , my condolences to the family of the kid.

Overall, the property is really nice and clean. Where the service needs to be improved is in the food quality and variety. The meat served was always dried and hard to chew. And more local cuisine wouldn’t hurt. Also, the cleaning ladies must do an effort to be nicer to the customers.

Property on the beach front was good. There was abit of noise in the evenings loud music. There was no option to book for bed and breakfast. I only managed two meals and one breakfast in my three days of stay. Therefore there should be an option to book bed and breakfast in the expedia.com platform as opposed to full board accomodation.

1st. Reception needs to work on their hospitality. They do not give a warm welcome. I don’t know if it was because my nationality or race. 2nd. The room my husband and I were assigned was infested with bed bugs. This came to our attention at 3am when we were getting bit everywhere. Upon discovery we asked for another room. Was given an option of 5 or 6 different rooms. First room that was right next to ours was being treated for bed bugs (so though Receptionist no knew of this she still put us in the room right next to it). We know this because the room was disheveled and reeked of bed bug treatment spray. The next four or five rooms was not only a downgrade from our original room but also cleanliness was below par. Tired from walking and getting lost in their maze we were going to settle was a partially clean room. But turning on the AC made this loud noise and bad smell. We had our last straw and firmly requested a room of equal or more value like we paid for. Minus the bed bugs, the broken AC, and half cleaned bed and bathroom. Finally was given an adequate room. 3rd. Manager did do its best to rectify the situation the following day. ***SILVER LINING*** 4th. The food was excellent FIVE stars all the way. Everything was clean plates and utensils and eating area. Food staff was even better. Very polite and helpful. 5th. Entertainment staff were great and fun. 6th. Pool and beach area allowed for great relaxation and at times fun games and activities.

When I arrived at the hotel they did not have a room available. I didn't stay there. Now I've been charged.

Great place

Thé staff is wonderful…. I mean EVERYONE. zpolite, helpful and attentive to your needs. Property is well kept. I would recommend this property to anyone traveling to the area.

Peaceful, good location.