Premier Inn Blackpool Airport

Really good Premier Inn. A very warm welcome and a very efficient check in. Our room was spotlessly clean. We stayed for a couple of nights whilst visiting the Pleasure Beach. We all slept well and it was lovely and quiet thanks to the extra double glazing. Thank you.

was great stayin here, the place is a bit older but the employes make up 4 it their super cheerfull and kind, are room was spotless and the beds sooo comfy nd close to the theam park too we came for the youngists birthday, all of us had a great time if we come to blackpool again we will stay here

Wow. Spotless room, comfy bed, and delightful staff even the housekeepers check in on you when youre in the corridors, and recepetion are so helpful and knowledgeable! Nothing is too much trouble for them at all we thank you all especially jessie, keeton and craig

Older hotel however staff go above and beyond to ensure you have a comfortable stay. Superb front of house team that always greet you with a smile and excellent housekeeping team who go above and beyond. Thanks for the memorable stay that went on longer than anticipated.

Honestly couldnt have picked a better hotel for a weekend away we had an absolute belter of a time kids loved it, beds comfy, staff so nice and helpful and couldnt do enough for us, close to tram stop to get into the centre and explore. We are already planning our next trip here and cant wait. P.s. only thing spoiled it was another guest being rude to staff felt sorry for them but they were brilliant for us and our friends family too

We planned a family trip away with some friends and arrived on Friday. I made the booking on behalf of the party and added my debit card details on booking, but we agreed to pay on arrival. Our friends checked in early afternoon, and we arrived around 5:30pm and I used my Credit Card to pay for our room. At around 11:30pm I went onto my online banking and noticed that £277 had been taken from my account from my debit card. Each person had paid on arrival, so I went to reception to ask why? Reception staff were lovely but unaware as to why the money had been taken but assured me this would be investigated first thing Saturday morning. The following day I received a call from reception who was very apologetic and advised that there had been a ‘glitch’ in the system and that the refund would be issued which I would receive this in 1-3 days at the latest. I explained that this was our spending money and the reason I had used my credit card to pay for the room was so that I had funds in my bank. I explained I needed the money back as soon as possible to enjoy the weekend but she advised that they had no way of doing this sooner. I asked for cash refund (as was aware some of our party paid cash) as was told that was not an option as they don’t give cash refunds. I asked for a manager and was told they would call me first thing on Sunday. Sunday came and I received no call and reception were unable to refund the money. I called later that day after checking out and was told the manager was not actually back until Monday, so I requested the area manager call me which they said was fine. Monday came and again no call, I rang and was told the manager was back in the office Tuesday and would call first thing and that I couldn’t speak to the area manager. After waiting all morning on Tuesday, I called lunch time and finally spoke to the manager “Jessy”. Jessy told me she was aware of the situation on Friday as she had been the one that checked our friends in and realised at that point the money had been taken from my card. She said as my friends had not paid for the room, she also took payment from them. I was flabbergasted that the hotel was aware of this early Friday afternoon and made no effort to contact me at any point to apologise. Had I have been aware of this, our friends could have just given us the payment for their room rather than paying the hotel. Along with this, I also certainly wouldn’t have made a payment on my arrival. Jessy’s response was “I arranged for the afternoon shift to call you and advise you of what happened”. I am astounded that a manager takes no accountability for the mistake and blames her staff for not calling me, this should have been an instant apology call from Jessy and could have been resolved without the need of a refund. We are now on Wednesday (2 days after I was promised the money would be in by) and other than “sorry I am speaking to the refunds department” I am still no further forward. I also have n

Overall basic but good in parts but could do better , cleaning that's what needed!! dirty hand marks on glass doors walls etc , place is tired inside too damaged paintwork etc ! Good parking , breakfast was good and nice staff serving breakfast. The bed was very uncomfortable onside of it dipped so you felt like you were falling out of bed all night , would have had to change it if we were staying longer , we were 1 night only.

Needed to stay in Blackpool for couple of nights. Hotel was great location. You have to go next door to pub to eat, but hotel book your table for you.. Bit noisy due to helicopters right outside our bed room. Can come and go as you please, hardly saw any staff. NO SAFE or FRIDGE in room was a bit of a let down, but overall OK.

Great stay at the hotel, comfortable, warm and clean. Friendly helpful staff. Good breakfast in the pub next door, the pub also has a soft play centre if the weather isn't great, which it wasn't for us, so glad to have it there. Closes at 6pm Tried for an early check in on arrival day before going to Sandcastle water park but it wasn't ready and couldn't be made earlier. Good base for exploring Blackpool