페페스 온 더 포인트 레이크 로토루아 사진

아침 식사는 풍부하고 저녁 식사는 훌륭하며 호텔은 매우 맛이 좋으며 조금 비싸지 만 그만한 가치가 있습니다.

멋진 전망, 좋은 서비스, 훌륭하고 풍성한 아침 식사

우리는 이전에 그 지점에 머물면서 식사를 했으며 정기적으로 다양한 레스토랑에서 식사를 즐깁니다. 그러나 우리의 최근 저녁 식사는 세계적 수준이었습니다. 5개의 식사가 있었고 우리 모두는 3가지 코스 식사가 예외적이며 다른 곳과 일치하기 어려울 것이라고 생각했습니다. 재료의 품질, 표현, 부분 크기 및 음식의 실제 맛은 흠잡을 데가 없습니다. (나와 함께 다른 사람들의 음식도 먹어봤어야 알았어요) 새우와 가리비 앙트레는 맛있었고, 스테이크는 완벽하게 요리되었으며, 칩과 연어 껍질이 최고였습니다. 한 접시 전체에 만족할 것입니다. 놀라운 음식뿐만 아니라 멋진 위치 때문에 시간을 내어 이곳에서 식사하실 것을 강력히 추천합니다.

We stayed here for 3 nights and we wish it was for longer. Our room (#4) had breathtaking lake views from both our sitting room and the bedroom. The staff could not have done anymore for us from recommending things to do, to Mel finding us a DVD to watch the first Lord Of The Rings as we were off to the Hobbiton tour, well worth doing, to Nicky giving us food to go feed the donkeys and sheep they have onsite. (Kids would love this, we did as adults). We had dinner at the restaurant and the lamb was slightly chewy, but the seared tuna was amazing and the breakfasts were the best. We gave the gold star to the chef for our poached eggs, as they were the best we had on our NZ holiday. I had to unexpectedly print a document off and scan it and the girls in the office couldn’t have been more helpful, thank you Sam and cheers to Helen who does a wonderful job in the garden, the grounds are beautiful. The entire place has a wonderful vibe and we enjoyed sitting by the fire enjoying our time here. The staff are like a little family with Nicky bringing her own coffee machine from home to cover their one being serviced. This speaks volumes of the culture and spills over into the service we received. I also mentioned the bed pillows were a bit soft, and housekeeping left firmer ones after cleaning our room, just lovely and we loved our stay - thank you.

The service at this hotel was some of the worst I have ever encountered on any international trip I have ever taken. After a last-minute change of plans, the staff informed us that would not be serving us dinner because the waitstaff had three tables and the cook did not want to be delayed that night. They could not see fit to even offer us a piece of cheese, a cracker, or a glass of wine. I waited in the room for someone to come up and apologize and offer us something to eat, but that never happened. We spent the evening in our room that was uncomfortably warm. There must've been 100 or more flying insects in the room that it took us over 30 minutes to exterminate ourselves. We thought maybe the next morning someone would come and apologize to us, but that never happened either. I can't recommend strongly enough against staying at this hotel that advertises itself as a luxury hotel, but treats its guests like they are trash.