우르벤 게스트하우스(Urben Guesthouse)

이 장소가 5성급 호텔이 아니라 20달러 호스텔도 아니라는 점을 잘 알고 있습니다. 에어컨 없음!!!!! 첫 번째 불만이었고 창문(뒷골목 끝 1층)을 열고 방에 있는 선풍기를 잘 활용하라는 요청을 받았습니다. 매우 뜨거운 밤은 매우 열악합니다. 그런 다음 그들은 사이트에서 ac가 언급되지 않는다고 설명했습니다! 어떤 방에서도 사용해서는 안 되는 가구의 마모가 바로 눈에 띕니다! 사방에 슈퍼 더러운 벽! 팬의 깜박이는 표시등이 다른 사람이 테이프로 덮으려고 한 카마라처럼 보였습니다 (아마도 나보다 먼저 사람들) 청소 아주머니는 매우 친절합니다 담당자는 정중하고 모든 불만에 응답했지만 결국 아무것도 해결되지 않았습니다. 이 장소에 다시 머물지 않을 것입니다. 나는 어떤 리뷰도 하지 않지만 이 장소에서 내가 경험한 것은 사람들이 알고 있어야 하고 어떤 종류의 장소를 예약하는지 알고 있어야 하며 에어컨이 없고 더러운 장소와 같은 기본 사항을 알고 있어야 합니다.

The unit was just as advertised… Very close to Termini train station and walkable to many points of interest. It was a great home base to return to after hours of exploring Rome. The only thing to note is that the shower takes a while to heat up, so just be patient.

unfortunately we were there 12-15 july, during a heatwave. Instead of air conditioning (not advertised), or a ceiling fan(advertised), were two extremely noisy floor standing floor fans, which didn't do much more than circulate warm air. Fridge barely worked, non working coffee machine was changed, floor looked like it had been mopped with dirty water,paintwork was chipped and dirty, bottom of toilet door was rotting away, safe was lockable by key (easily duplicated), daughter's sofa bed wasn't long enough for her to stretch out. Terrace area, while large enough to be potentially a game changer, was furnished with 2 metal chairs, a rusty metal table, a number of dead plants, and 4 wall lights, of which only 1 had a working lightbulb, had a unpainted concrete floor, and dirty walls. For the cost of a weekend stay, this area could have been made very nice. The place badly needs some TLC. The weather is forecast to get hotter in the following week, and I feel for the next occupants. On the plus side, Camilla let us store our baggage on the day of departure, although not secured .

The place was a total waiste. The AC did not worked, the ceiling fan cracked all the time, one window is broken, thus could not be opened to get fresh air, No human being available at any time to handle these issues, I called the number on site a few times only to hear they were not available. DO NOT STAY AT THIS PLACE...

There are pros and cons to staying at this property. Pros: The property is located in a very safe convenient location. About a mile walk to all major attractions in the center of Rome. The staff is very very kind. Responded pretty quickly via WhatsApp. They coordinated our transportation to and from the airport to property seamlessly. It is spacious and provided enough room for 3 adults. Staff held our luggage until we departed at 5:30 in the evening, since check out is 10:00 am. Which is pretty early, would be nice to have a later check out time. But didn’t expect it since we knew ahead of time it was 10:00 am. Cons: There is no air conditioning. I was under the impression there was AC, but the staff provided two extra fans for our room. But still very hot and muggy in the room during June. The ceiling fan, does not work on high. There are 5 levels, once you go up to level 3 it’s makes an awful noise that sounds like something scratchy across the floor. It’s terribly obnoxious. We didn’t find out till day 3 the noise was coming from the fan. When we arrived we didn’t know about online checkin and when we arrived we weren’t sure how to go inside since the doors were locked. However the manager of property called me promptly and opened the door remotely, and allowed us to wait inside until he arrived or check in, and he was very helpful and kind. Overall the lack of AC would be the only deterrent for me not to rebook. If this was fixed would def come back.

Overall, it is a great guest house! The staff makes sure that it is clean and that nothing is missing. The location is suitable for travellers that want to explore many areas of Rome, since it is a walking distance to many of them. There are a few restaurants near the guest house in case you are super hungry, but I recommend to explore other areas to taste delicious Italian food. For the check-in, it is not flexible so make sure to do it in advance (the open hours are from 3 PM to 7 PM). We arrived after 7 PM since our plane was delayed, so it was not possible to enter our room the first night. We tried contacting the guest house through email and phone, but we only received a response the next day.

The check in system was quite confusing. Apparently the hotel had texted us the check in details, but we never received them so we had to call and someone come and met us. This isn’t a standard hotel, it only has a couple of rooms and is more of an Airbnb type situation. The room looked very modern and clean in the photos, but in reality it wasn’t particularly clean and was very dated. The floors are not carpeted and I stepped on a small piece of glass which cut my foot. We mentioned this via the WhatsApp number and the next day the floor was much cleaner. The thing that would stop me ever booking this hotel again would be the shower. In short, it didn’t work on the first day. The hotel said that we should let it run for a few minutes but that didn’t work on the first day. The second day. It started to work a bit better, but on the first day I had to pick between a cold shower or no shower. It was terrible and only mildly improved. The staff were very friendly when we got checked in. The housekeeping replenished towels, coffee capsules etc each day without being asked. If you’re just roughing it for one night, you’ll be fine. But looking for a relaxing hotel to enhance your trip to Rome… this isn’t the place for you!

The property DOES NOT have AC. Some of the furniture was worn and in bad shape. I’m aware it’s not a 5 star hotel but also not a cheap place. Staff was friendly but I won’t be staying at this property again.

Everything was really great except for the fact that we found a camera installed next to the fan right on top of our bed. I guess that guests before us saw the camera too because it was covered by some band aids. We found that really inappropriate!!!