소피텔 로마 빌라 보르게세(Sofitel Roma Villa Borghese)

Renoviertes Hotel mit fantastischer Sicht auf Rom auf der Roof-top-bar, die auch als Restaurant / Frühstücksort dient. Sehr freundliches Personal. Die Ausstattung ist einem 5-Stern-Hotel angemessen, die Qualität des Essens ist eher 4-Stern-Niveau.

很喜歡，餐廳印象最深

Habitaciones muy muy cómodas. El problema es que la gerente del restaurant y bar decidido quitar el bar y volverlo restaurante y no hay un bar adecuado donde los clientes podamos ir a tomar una copa admirando la bonita vista que tiene la propiedad. Los huéspedes no son bienvenidos en el restaurante. Un Sofitel que no tenga un apropiado bar y que la gerente te maltrate. No es Sofitel. Conozco varios hoteles de la marca. Todos los e disfrutado mucho haya la pésima experiencia que tuvimos en el bar restaurante por culpa de la gerente, que fue sumamente ruda, lejos de la filosofía de la cadena.

This hotel is in a fabulous location, steps from the Villa Borghese and the Spanish Steps. It is stylish, modern and clean. The rooms are on the small side and the service was hit and miss - either very good, or not good at all. Would I stay there again on a return to Rome? Probably not. I would look for another option in the same area.

Very nice location and generally nice property. But multiple issues that I did not really expect for a five star property. The design upgrade is nice but several areas where it’s form over function (only one tiny closet in a 500 sq ft suite?, bathroom doors that would not properly fold back and we kept bumping into etc etc). Also don’t expect a property of this caliber to have several days of systems issues or service staff who cannot scan and send a document promptly or room setvice that arrives 25 minutes after the scheduled time and only after 4?5? repeated calls etc.

The property was clean and comfortable. My only issue was things were stolen out of my luggage during my stay :(

The roof top restaurant was exceptional The wonderful staff at the front desk and in the restaurant The room was not equipped with essential items. No place to sit in either the bathroom nor the bedroom. No soap dish, not enough racks to hang hand towels, not enough face clothes, no floor rug and the glass door for the toilet area was a crazy idea!

The location was great. The rooftop restaurant was pretty and had a nice view of the gardens and Rome. Unfortunately the breakfast food was not great. The room itself was clean and nice, recently remodeled, but a bit small.

Housekeeping was not anywhere near sofitel expectation. Turn down was not done. Some staff had poor English. Reception was very helpful, room was nice but small. Would I go back? Possibly but for the price these basic things should be resolved.