더블트리 바이 힐튼 보스턴 - 록랜드(DoubleTree by Hilton Boston - Rockland)

Great hotel for the night and convenient to where we needed to go the next day. Every staff member was very friendly and welcoming and so helpful when our mini fridge didn’t work! They brought a new one right in and were very easy to work with!

We got There early because we had a red eye flight and the manager let us check in early. Staff is very accommodating and friendly. Close to food and freeways but far enough away that is is quiet.

Employees are friendly & hotel was accommodating when we needed to change our room request. Property needs some updating and the room we stayed in needs maintenance. The outlet in the bathroom wasn’t working, the tub stopper didn’t fully work so the water drained, there was a cup of tea in the microwave that was left behind by someone else & in the bathroom there was a sign that said if you forgot something like toothpaste, toothbrush, deodorant etc… those items were available complementary at the front desk and I had forgotten my deodorant, so we asked at the desk and were told that it was available for purchase only. Why put out a sign making the offer?

My room was assigned keys to another party, who walked in around midnight and scared us. This was after we were provided the incorrect room keys and were sent to the incorrect floor.

were only given one towel for a four person room; shower was slow and not hot; property had seen better days; a bit beat up

The overall stay wasn’t bad but housekeeping knocking at my door before check out time was really frustrating!

It would have been super if the hotel’s generator had kicked on when the power went out. I was AMAZED that there was NO credit of ANY kind extended on my checkout for the inconvenience of not having power to prepare for the business presentation I had travelled specifically to the hotel to prepare for

I stay here every year at this time due to business. I’ve been here 4 years in a row. Always comfortable, quiet, and easy to access. The food is excellent too

I was visiting family in the area. The staff was great. The hotel in my opinion was dark.