오리지널 화이트 하트 바이 마스턴 인스(Original White Hart, Ringwood by Marston's Inns)

No hot water. Moved to another room, still no hot water.

Room was very dusty, dust and cobwebs on walls and the bathroom was dirty. Towels and bedding were clean. Staff we not very proactive, certain food not available and very slow to serve us. We had to request toilet rolls and a missing cup, when checking in. The outside rooms attract issues, they was an assault when we were staying and a drunk man in his underwear asking for people to join him?

Comfortable and cosy room in the midst of everything (5 charity shops across the street made us very happy!).. lovely food and friendly staff.

Bathroom and room not very clean. Cups for tea etc were dusty. Shower wasn’t useable just sprayed out of the bath onto the floor when turned on. Very noisy until pub music stopped at 11pm. Staff welcome friendly and located in a good area. Good that parked included.

The classic English inn looking straight out of a novel. This is the kind of a place to stay in to really experience England

Nothing was too much trouble for the staff: they were always helpful and courteous

The steps up to the room one was unsafe and wobbly the cord for the bathroom dirty and no pull, bin in the toilet had no inside bin,extracter fan not working in bathroom, the small fan was very dusty, the door was rotten, we went down to breakfast Friday morning at 8.57 to be told breakfast finished at 9.00 even though it wasn’t quite 9.00.

Very helpful staff especially David who went out of his way to look after us after we had problems with our car . He let us keep the room for longer until we were sorted . Great place to stay

We stayed for 4 nights and only got room serviced once. Even with service card on door each day. No soap in dispenser at sink and no dispenser in shower. When we asked they gave us dispensers to fit in bathroom. Very difficult to lock door - need to be superman to lock it. We could not check out at 8.30am as all doors to hotel were locked. Had to put key through letter box