As others pointed, this place is NOT a hotel, instead more like a self-check in Airbnb. I booked 2 rooms but they only sent door code for one of the room so sent them an email but never got a reply. I had to reach out trip.com support to help solve the issue which they were great, responsive in resolving the situation. You need to type in code at the room door to enter each time and the system was sort of cranky often times and IF you make a several errors in a row, the system locks you out for a few minutes. That was crazy. They should at least improve the door keypad system so the guest won’t get locked out of his/her own room. This place is relatively reasonable considering the crazy Iceland price but it comes with these challenges. Good luck
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