앙코르 리조트 앳 리유니언(Encore Resort at Reunion)

This is the second time we have rented at Encore at Reunion and it has been the best choice for its comfort, cleanliness, space, etc…

The property was very nice. The house was a huge. The pool was amazing the waterpark the children loved it. It was a great experience.

Our home was accommodated by 15 people. It was more than enough room for a girls trip. It was clean, non smoking, and near our friends. I would definitely recommend this home.

The service at the front desk was very good. I had an issue with the alarm and the person who came very good as well. But the property first of all, it's just beside I-4 so you listen to the cars passing by all night!!!!! its terrible. The house had cockroaches, the furniture look old and with a lot of dust, silver and plates are all different, carpet so dirty...... and the neighborhood is not the best for a family stay.....

Our home we were placed in was beautiful! The kids loved our pool at the house and had a blast at the water park! The bedrooms were spacious ! Finns the restaurant deleivered delicious food to our house - we even had multiple times! The hot tub felt great and we had heated for the 2 day minimum! We loved our stay and all had a blast !

I booked through ******* but next day property texted me that my reservation is changed to 7 minutes away property which will have same amenities but when I checked in with whole family we found there is no swimming pool and it’s 7 minutes drive from main resort. Neighbors were yelling at us that we stole their trash bins (we had no clue about it). Ruined my whole family vacations and kids were very disappointed. Will never go back to this resort.

Nice clean houses. If you want to use the community "resort, pool, restaurant", I would recommend staying on the WEST side (not the EAST side properties). Resort area managed by another 3rd party, and requires it's own check-in and must buy food & drinks from them. Resort pool was supposed to be warm, but it was ice cold in Dec. There is a BBQ grill at the house but no gas tank ($30 extra charge). Pool and Jacuzzi are ice cold in Dec ($50 per day heating charge). Extra charges for housekeeping. Horrible alarm in the patio door, which you can't leave open, and must push a button to go in & out. Dull knives in the kitchen. Dead microwave in the kitchen. Living room sofas slide all over when you sit. Laundry and Dishwasher supplies only for two loads. Get SunPass for crazy toll roads. Resort pool was advertised as hot/warm, but it wasn't. Private pool was ice cold in Dec. We paid $50/day to heat it up, and it didn't work for the first two days, and then when it worked it was too hot to use. Front desk refunded the heating money, and shut it down, and my kids were not able to enjoy the pool/jacuzzi. Friendly staff, good service. Easy checkout instructions.

Amazing place as always, house could use a lick of paint inside but still lovely.

Customer service is lacking. We only said 2 nights but would have liked to have a personal call prior to our arrival to set up the hot tub. This wasn’t given to us prior so we couldn’t get it heated. Also it was stressed to not park on the street but no regard to including the sidewalk in the driveway. My car was towed for less than 24 hours of parking over the sidewalk and cost over $200. When I called to complain all the customer service said was well sorry . THe house was nice and large but the floors and counters were filthy our feet were black at the end of the night and the counters had to be wiped before we ate anything. There were very few utensils, cutlery, and equipment for the kitchen. Towels were subpar not even hotel quality. There were no extra blankets for the beds.