하얏트 플레이스 길버트(Hyatt Place Phoenix/Gilbert)

Very convenient!

I had a room with two queen beds and a pull out couch. The room was so small you could not walk around the beds, and the bathroom was so small that you could not close the door without standing in the bathtub. The drain in the bathtub stunk so bad we had to leave the door closed and the fan on the entire stay. The breakfast room was way too small, and there were very few food options. We asked for a blanket from the front desk at about 8:30pm, and the employee said he could not get us one because he was the only employee and could not leave the desk.

Got housekeeping when I didn’t want it Came in while I was sleeping Woke me up 2 days in a row Then when I needed housekeeping they said it was by request only?!? Cold shower Spoke to front desk didn’t seem to care about my issues

Its worth recommending and I will definitely be a returning guest to hyatt place on my next visit to Gilbert Arizona. Thank you to all of the staff! it was so nice that my children choose to extend their stay.

1) there were extra fees to total $200.00 tacked on to our check in. These were not expected, and I was never told in advance you would add those. Very displeased by that. 2) Not one (1) time during our 4 night stay, was our room ever cleaned. No trash taken out, no fresh towels, no fresh sheets. So I could NOT recommend this property to anyone.

We arrived just 1-hour before regular check-in time. We asked if we could get an early check-in since we were all in church dress and needed to change clothes for our kids cross country meet. The staff refused and pointed us to some bathrooms that our family could change in instead. This was awkward since we had three girls in dresses and two boys in shirt and tie. After we changed into running clothes and left the two staff ladies just jeered at us. I am a Hyatt member. There was even a sign in the elevator saying that members get extra perks like early check-in. That will be my last time ever at a Hyatt hotel. Plus the kids above us were running around all night and it was super noisy.

I've stayed at this hotel many times and the staff is great and the rooms are very nice. This trip was no different, however my TV wouldn't work. I told the front desk and she placed a work order with maintenance. A couple of hours later I asked about it and she said that they had all gone home for the day, but it would be fixed the next morning. They we're booked, so another room wasn't available. I came back from a work meeting the following evening and it still wasn't working. I showed a video to the front desk and after apologizing (again) they gave me a new room. The new room was perfect. I booked 7 separate rooms for this trip. All of the others were fine.

This is a new property with a modern vibe. Breakfast was a good variety, tasted fresh. Different options each day. Only suggestion would be a yogurt choice, and complimentary coffee would be nice early AM. "Happy Hour" was misleading with a beverage priced at $8 and then a tip is automatically added to your charge. Loved the variety of lounging areas, perfect for an individual, families, groups and couples. Work out machines are adequate but the room needs a bench, matts, exercise ball or weight balls. Staff was attentive and professional, friendly and courteous. Our room by an outside door had ants if food was left out, staff addressed it immediately. Not walkable to restaurants but convenient to the highway. Stayed four nights. Would recommend and, stay again.

We liked that breakfast was served. The staff was helpful and friendly. The hotel itself wasn't noisy - but the freeway was close. Even so - it wasn't too bad.