On the plus side, this hotel is very clean, the front desk staff are professional, friendly, and patient, and the food service staff in the breakfast area do a good job. The bed was comfortable. However, we reserved a suite with a sofa bed and the only bedding provided was a torn comforter -- no pillows, no sheets or blankets. Thank goodness we had a sleeping bag for our 9 year old to use. The shower has a half partition instead of a full door and it needs to be wider because water shoots out all over the floor. We stayed 2 nights but did not receive housekeeping service, which we needed because there is only 1 small towel bar and no place to hang wet towels to dry. There is only 1 elevator, so the wait was often long. Hotel needs more luggage carts. We waited an hour in the lobby for a cart and never did get one because rude guests kept the carts instead of returning them promptly to the lobby. There is a significant amount of loud highway noise at night which kept waking us up.
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