The room was clean and the reception staff were friendly however that’s where the positives end. The hotel is advertised as a four star but that is not the experience we had while staying. The hotel clearly has had areas removed that are advertised in the photos, there was only one pool available while I believe it is advertised as having two. The private beach is small and had broken glass bottles on it. The outside shower area needs a clean. There is no swim up bar. The snack bar / shop has a poor selection and does not take card but you can pay at the reception however staff made up prices as they went along as we got charged different prices on different days. The room was very basic, the bed was probably the most uncomfortable bed I have every slept on (however there was air conditioning). The bathroom door would not fully shut and the hangers in the wardrobe were broken. We had to ask for fresh towels after four days, and they had ran out of clean towels and only had one spare so we had to wait. The wifi would stop working at times, however was free. The breakfast was poor, only some croissants, stale bread, some cold meats. There was one type of cereal however there was never any bowls and only on 1/2 days there was fresh fruit. I can not comment on the dinner as we did not dine at the restaurant (others staying told us it wasn’t great so we went into the village). We were under the impression there was two restaurants however only seen one. There was activities such as tennis advertised and table tennis although this was nowhere to be seen. The hotel is at the end of a hill so you need a car, we had no car and walked down from the village at night after dinner and we would not recommend as the road is not we lit and didn’t feel overly safe (hotel offers lifts but these can be expensive). You can walk to the train station (around 20 mins), however in the heat with the hills some may find it difficult. Overall the hotel is very different than advertised and I believe some of it may have been closed down or removed. As mentioned before the staff were friendly however often spent time smoking and sitting around the pool. The hotel has so much potential given its views but the services and overall standard let it down. I will not be returning.
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