호텔 오타르(Hotel Otar)

We went to that hotel after a telephone order by the assistant of our regional director, who shared the stay with us. Even though we offered to confirm the order by email, the operator said that she had it written on paper and that it was enough for her. After arriving at the hotel, we stood in front of the hotel for 15 minutes, as no one was at the reception. Therefore, we all tried repeatedly to call the numbers listed under the reception bell, but without success. We got to the hotel only with the arrival of another guest who had the keys to the entrance. Unfortunately, everything was repeated at the reception and we waited another 15 minutes without the reception staff. Only after that we learned that the check-in was at a completely different hotel, where we had to move. At the Oya Hotel reception, we had to fill in our login details like in the Middle Ages, and since their tablet didn't work, they gave us paper forms. As we did not have reserved parking and the parking lot was full, we left the car on the sidewalk by the hotel. We went for dinner, where we were warned that it would take a long time to order, as they have a lot of orders (there were 5 people sitting in the restaurant). After a while, the operator came along with the waiter and they started attacking us and wanted to see in our phones that we really tried to call the reception. As we were in a hurry to attend the lecture, we left the hotel in a hurry, but at the reception we were again stopped by an arrogant waiter saying that paper forms are not enough and that we have to fill out everything separately electronically. There was another electronic tablet at the reception where guests can register, but it was possible to see the personal details of other guests in the hotel, including birth numbers, ID numbers, etc. GDPR? this hotel, as the restaurant does not operate in the OTAR hotel. In the morning, no one wanted us to fill out the form, they issued us an invoice for parking, even though we didn't use the parking lot. Breakfast was until ten o'clock, but already at nine o'clock we had to settle for a roll and yogurt. The operator left a message for us that she had never met such an arrogant group. We used to go to this hotel as a corporation with headquarters just above the hotel for many years until it changed hands and became a nightmare.