하이 헤븐 레지던스(High Heaven)

호텔 서비스가 매우 열악합니다 에어컨이 있는 2인실을 예약했는데 방에 에어컨 리모콘이 없고 컵 하나만 제공되고 후속 조치를 취하는 웨이터가 없었습니다. 어느 날 밤 호텔에 연락해서 리모콘을 보내달라고 했더니 처음에는 30분 안에 배송해준다고 하더군요. 결국 약속한 대로 해주지 않았을 뿐만 아니라 심지어 리모콘을 제공하지도 않는다는 말까지 했습니다. 24시간 서비스하고 프런트에 가서 선풍기를 구해달라고 하더군요.8 월 중순 프라하의 날씨는 너무 더워서 선풍기를 써도 소용이 없었습니다. 우리의 여행 기분과 둘째 날 일정에 영향을 미쳤습니다. 이 호텔의 서비스 태도는 우리에게 잊을 수 없는 인상을 남겼습니다.

이것은 내가 꽤 오랫동안 머물렀던 가장 멋진 호텔 중 하나였습니다. 체크인은 쉬웠고, 메인 광장과 지하철 옆에 있는 훌륭한 위치였습니다. 매우 조용한 건물, 좋은 에어컨, 합리적인 가격.

The location was fantastic as it was just off the main "old town" square, within easy walking distance of the majority of city attractions. Very accomodating to our needs as our train leaving was not until 10pm, holding our luggage for the day. Highly recommend High Heaven Residence for your stay in Prague.

This was a beautiful apartment in an historic area close to the Metro, so it was perfect for us. We had a great view from the window, watching all the action around the area. It was close to restaurants, so although I though we had booked a place with a kitchen, it didn't matter. Also breakfast across the road, it was in the perfect location and I can highly recommend it.

Easy check-in process. Location is IDEAL! Walk a few minutes and you are in the heart of the Old Town. Easy 6 minute walk in the opposite direction and you are at the Karlov IV Bridge and looking at Lesser Town. Late night food is nearby.

Really great location! Check in was easy and staff member was very friendly. Bed was extremely comfy and shower was great also. The only thing they could improve on was parts of the cleaning, coffee mugs and glasses were not replaced when the room was cleaned. Had to specifically ask for them to be replaced the next day, but then didn’t get any replacement coffee sachets either.

We stayed in this apartment/room during the weekend of 10th, 11th and 12th March 2023. When we arrived (at 12.00) we found a very nice woman waiting for us. She explained about the room, the check-in and the check-out, she was very very friendly. When we opened the door we found an incredible surprise, a very big room with bed, sofa, wardrobe, table and chairs. The room is just incredibly big and has also a confortable and big bedroom with shower. The room was very clean, really one of the cleanest room I have found during my trips/vacation ... and I traveled a lot. Everything is perfect, room, cleanest, location, comfort. We do really suggest everybody to book at High Heaven in Prague.

Lovely apartment right next to the old town so ideal location. We stayed in suite 1 - rooms were tastefully decorated with high ceilings & wooden floors, then was also a separate sitting area within the apartment. The bed was 6ft and there was a fridge in the bedroom. I would highly recommend to anyone visiting Prague. The customer service was also superb. A lovely stay - thank you 👍🏻

Stylish comfortable apartments in a central location, with helpful staff making our visit into a lovely holiday. The furnishings and fittings are of excellent quality and the apartment was immaculately clean throughout.