프놈펜, 래플스 인터나티오널 대학 근처 호텔

My stay away from home for the past 4.5 month at Somerset Norodom Phnom Penh has been a memorable and special. Under Mr. Joel, Somerset is by far the best service apartment I have stayed with. I got 6-days weekly housekeeper, 24-hour reception assistance (which help me a lot) as I have online business but rarely stayed home. The reception team has extended a WOW service such as when I got my groceries for party - they received it, scan the receipt, manage the payment and post it to my room account and store it in the fridge. They don't forget Indonesia independence day and my birthday. Oh - lovely... When my parties arrived - all my food and beverage items are served cold and perfect. Mr. Kosal at reception desk - he is a superman. He is always accountable no matter how complicated my request was. I left my belonging and he have helped me to send over to my friend as instructed and safely. Now that I reside in Bangkok, I stayed for 2-night just to try - nothing compare to Somerset Norodom. I am too spoiled with the highest service standard. Way to go Somerset Norodom. PS. Ms. Navy - you are the jewel of Phnom Pehn, because of you - I lived in Somerset

우리는 2 주를 여기에서 보냈고 즐거운 시간을 보냈습니다. 주인은 친절하고 객실은 매우 깨끗하고 편안합니다. 추천. 이웃은 전형적인 ”관광객”목적지가 아닙니다. 구타 트랙에서 벗어나는 것을 신경 쓰지 않는 여행자에게는 139는 훌륭한 가치와 캄보디아 생활에 대한 진정한 몰입입니다.

Excellent apartment hotel with super service minded staff! The hotel seems brand new with all the advantages which comes with this. Big room and nice bathroom. Modern amenities. Laundry machine on the balcony. Big fridge with freezer. Big and modern television. Rooftop pool and super modern gym with lots of different equipment. The gym also has AC and the possibility to air via windows so it makes the training session comfortable. The review is given a little lower on LOCATION, but this is based on the fact that it’s about 3-4 km from the palace and all the sightseeing points there. It’s within walking distance to several markets and the Tuel Sleng Museum (1,2 km). After all it is in the city center and it’s super easy to go by tuk tuk. There are several restaurants in the area around the apartment hotel. The staff is very friendly and service minded. They provided a smooth check-in and were very helpful during the stay. Parc 21 Luxury Boutique hotel is highly recommended.

좋은점이 많이 있어요 직원들 친절하고 편의성도 좋구요 생수도 큰통이라 물부족도 없고 샤워온수 충분하고요 단점은 2가지인데 외부 술집들 음악소리가 새벽까지 들려서 귀마개 넣고 잤어요 화장실 역한냄새가 계속 나서 바닥 보니 냄새차단 하는 부속이 아예 없어서 하수구 저 먼곳의 냄새가 계속 와요 그 외엔 다 좋았어요

An unfortunate experience, I found myself in the worst situation dealing with M Residence, as on the day of my check-in, the Sale Manager Vincent neglected to inform the receptionist about my booking, and instead of booking online for a fair rate, they wanted to charge me 50 USD per night, when it was only 24 USD online. Because the receptionist was new and unfamiliar with the process, she had to validate each step with her manager. It took me 45 minutes to check-in. The whole thing felt sketchy because I had to pay 130 USD with tax instead of 72 USD online with Airbnb small tax it would have cost max 86 USD if I recall. Anyway, I paid and received a very small room with hardly working air conditioning and filthy elevator. The swimming pool was breaking apart, and it appeared that the structure was inadequately maintained. There was no pool attendant, and no PH and CL analysis of the chemicals in the pool was available. The entire establishment is a shambles, and they definitely lack hospitality skills. Anyway I shared some information about my experience with the Manager who told me “The staff are so bad” I wanted to react and tell him that he should invest in training them but I could see there was no point in telling him has he clearly do not hold any sense of hospitality skills… The day before my departure I contact the “Receptionist Supervisor” and asked if I should do my check out now to collect my deposit back as I leave at 5:50 am and she informed to not to worry there is 24/7 staff at the lobby. Of course, the day of my check out there was no staff at the lobby to proceed my check-out so now they are ghosting me over 30 USD refund. In addition to all of this I intended to do a collaboration with the Sales manager upon my arrival a discount or free stay over some pictures which they gladly receive but never gave me proper feedback nor a compensation. M Residence is a disgrace to the hospitality industry in Cambodia. Their unethical practices and scams are not the way to conduct business.

바로 이거 야! 100의 큰 예. 단 한 가지만, 그것은 매우 중심적이지 않고 호텔 주변에 아무 것도 없다는 것입니다(큰 축구 경기장 제외). 하지만 와우! 이 호텔은 너무 좋습니다. 멋진 객실, 멋진 메콩강 전망, 따뜻하고 웃는 사람들의 최고의 서비스, 메콩강이 있는 인피니티 풀, 체육관….., 세상에! 그것은 모든 것을 갖추고 있으며 얼음 목욕, 한증탕, 소나, 핫 튜브 등을 갖춘 훌륭한 스파입니다. 방은 환상적이며 좋은 침대, 좋은 에어컨, 자체 디스펜서에서 나오는 냉온수입니다. 그냥 해!

호텔의 체크인 장소는 프놈펜 비즈니스 빌딩 28층에 있으며 아래층에는 편의점이 있고 맞은편에는 다양한 레스토랑이 있습니다. 위치는 매우 좋고 쇼핑몰과 궁전 강과 매우 가깝고 걸어서 갈 수도 있습니다. 프놈펜에 처음 가는 친구들은 이곳에서 살기로 선택할 것을 추천합니다.

근처 관광지 그랩으로 뚝뚝이타면 4000~5000리엘이면 가능합니다. 직원들 친절하시고 조식은 딱 필요한것들만 있어서 괜찮았습니다. 침대는 편했고 청결도는 나쁘지않은 정도 입니다. 가격대비 괜찮습니다

We are a family of 4 and we stayed 3 nights in the family room. It was new, clean and big! Location was also great. We were well received by a smiling staff that took good care of us. The only thing that was a bit disappointing was that the soft opening did not include the full Accor plus benefits with dining discount. I was, however notified, that there was a note in the booking about this. I had missed this. That being said, we were served a really good breakfast at around 7$ pr person. Our waiter was so nice and took very good care of us:-) I also liked that there was water available from a dispenser in the hallway. Overall a great stay, and it will be even better after the grand opening and all Accor benefits are included! I recommend staying here. The staff was the best part of the stay. They made our stay memorable.

Don’t typically stay with the Hyatt Brand, but the Hyatts in Asia have been amazing! The room here was great. It’s wonderfully located - near the river, the Palace etc. That’s not the reason for this review. This review is for the STAFF. We stayed here 12 nights and each day we were met with a collection of sweet smiles. Wish we learned all their names but are glad to have connected with a few: Daily breakfast buffet were with the lovely Seavyoung and shy Srey reap - thank you for taking such wonderful care of us each morning; Sotheary was our lovely lunch companion; Sopha, a sweet little thing from the Attic; Yem from the Regency Club, thank you for our bottomless Prosecco; Dinner Staff from 55, lovely Leakana and her team; Last, but certainly not least, Fariza, sweet darling, thank you for singing us romantic songs; Eric,one of the managers, love your contagious energy. Five Stars accommodations and amenities are pretty much the same, what separates them is the team of people who enhances your stay. For the entitled reviewers / visitors who expect perfect English…. How’s your Cambodian!?!