프놈펜 MC 공원 근처 호텔

Просто потрясающий отель за такие деньги, красивый номер с удобной кроватью , персонал, обслуживание на высоте

특히 레스토랑 직원들의 서비스는 훌륭하고 위치도 완벽합니다. 하지만 일부 침대 시트가 약간 깨끗하지 않기 때문에 객실 청결도는 더욱 개선되어야 합니다. 나는 직원들의 친절한 서비스 때문에 여기에 더 머물고 싶습니다.

An unfortunate experience, I found myself in the worst situation dealing with M Residence, as on the day of my check-in, the Sale Manager Vincent neglected to inform the receptionist about my booking, and instead of booking online for a fair rate, they wanted to charge me 50 USD per night, when it was only 24 USD online. Because the receptionist was new and unfamiliar with the process, she had to validate each step with her manager. It took me 45 minutes to check-in. The whole thing felt sketchy because I had to pay 130 USD with tax instead of 72 USD online with Airbnb small tax it would have cost max 86 USD if I recall. Anyway, I paid and received a very small room with hardly working air conditioning and filthy elevator. The swimming pool was breaking apart, and it appeared that the structure was inadequately maintained. There was no pool attendant, and no PH and CL analysis of the chemicals in the pool was available. The entire establishment is a shambles, and they definitely lack hospitality skills. Anyway I shared some information about my experience with the Manager who told me “The staff are so bad” I wanted to react and tell him that he should invest in training them but I could see there was no point in telling him has he clearly do not hold any sense of hospitality skills… The day before my departure I contact the “Receptionist Supervisor” and asked if I should do my check out now to collect my deposit back as I leave at 5:50 am and she informed to not to worry there is 24/7 staff at the lobby. Of course, the day of my check out there was no staff at the lobby to proceed my check-out so now they are ghosting me over 30 USD refund. In addition to all of this I intended to do a collaboration with the Sales manager upon my arrival a discount or free stay over some pictures which they gladly receive but never gave me proper feedback nor a compensation. M Residence is a disgrace to the hospitality industry in Cambodia. Their unethical practices and scams are not the way to conduct business.

Location - Well placed in the city. From the pool and bar area you can see the independent monument and the tops of the palace complex. There are some distance views of the river as well. Easy to walk out from to the monument, palace and the river. Just be warned that if you walk you constantly get hassled by tuk tuk's looking for business. Crossing the road can be challenging as it is very busy. Rooms - Basic clean and all that you need in a hot country. The only downside is that it can be noisy due to the stone floor that echo's the sound of chairs being moved. Staff - Polite and speak good English. Big shout out to the petite young women (sorry don't know name) who served us breakfast and during the day, evening drinks - always had a big smile and very helpful. Food - Nice selection at breakfast of fruit and cereals, pastries. A selection of cooked breakfast representing many cultures (noodles, soup, western eggs etc). Lunch/Evening they had a good selection of small bites (burritos, veg and dips) and western and Asian dishes (steak, noodles, rice) Amenities - Good wifi signal throughout. Restaurant and bar clean and mixture of seating available. Pool table. Pool was gorgeous on the roof with great views. Big enough to have a little swim about. Seating can get crowded in the afternoon when people return from touring around. Recommend the hotel as we didn't find or have any negatives.

1. 칼 100개에 대한 보증금이 필요하며, 체크아웃 시 환불됩니다. 2. 프론트 데스크는 중국어를 약간만 구사할 수 있으며 기본적인 영어가 필요합니다. 3. 객실 시설이 매우 좋고 에어컨이 강력합니다. 4. 냄새가 안나요. 좋은 우디 향수를 조금 뿌렸어요. 5. 근처에 슈퍼마켓이 있어 툭툭이를 타고 이동하기 편리합니다.

Don’t typically stay with the Hyatt Brand, but the Hyatts in Asia have been amazing! The room here was great. It’s wonderfully located - near the river, the Palace etc. That’s not the reason for this review. This review is for the STAFF. We stayed here 12 nights and each day we were met with a collection of sweet smiles. Wish we learned all their names but are glad to have connected with a few: Daily breakfast buffet were with the lovely Seavyoung and shy Srey reap - thank you for taking such wonderful care of us each morning; Sotheary was our lovely lunch companion; Sopha, a sweet little thing from the Attic; Yem from the Regency Club, thank you for our bottomless Prosecco; Dinner Staff from 55, lovely Leakana and her team; Last, but certainly not least, Fariza, sweet darling, thank you for singing us romantic songs; Eric,one of the managers, love your contagious energy. Five Stars accommodations and amenities are pretty much the same, what separates them is the team of people who enhances your stay. For the entitled reviewers / visitors who expect perfect English…. How’s your Cambodian!?!

위치가 괜찮아요. 전망도 좋고 서비스가 친절해요! 갈 때 보증금 준비해야해요~ 다만 근처에 클럽(?)같은게 있어서 조금 시끄러울 수있어요.

사진으로 봤을때 뷰도 멋져 보이고, 방도 적당하고 괜찮아 보였어요. 하지만 화장실과 샤워실이 너무 작고... 칸막이가 되어 있지만, 샤워를 조심하게 해도 화장실쪽 바닥과 변기쪽으로 전부 물바다가 됩니다. 샴푸와 바디워시는 벽에 달린것인데.. 펌프하기가 너무 힘들고.. 잘 안나옴.. 질도 그렇게 좋은 편이 아니라서 밑에 편의점에서 구매하기를 추천함. 직원들의 응대는 훌륭함

매우 편리한 위치. 직원들은 친절하고 친절합니다. 방에는 여전히 먼지가 있고 침대 시트와 수건에 얼룩이 있습니다. 그래도 방은 여전히 ​​편안했어요. 하룻밤만 머물렀는데 며칠 동안은 견딜 수 없을 것 같아요.

프놈펜공항에서 30분 거리.. 프놈펜 시가 중심부에 위치.. 가성비 좋고 깨끗합니다. 식당도 많고 ***도 있습니다.