"호텔은 10/10점, 객실은 깨끗합니다. 10/10점, 서비스는 훌륭합니다. 10/10점, 직원은 전문적입니다. 10/10점, 이 호텔에 꼭 다시 방문하고 숙박할 것입니다."

"넓은 객실, 친절한 직원, 특히 프런트 데스크 직원들. 레스토랑은 깨끗합니다. 야외 휴식 공간도 훌륭합니다. 호텔 보안 시스템도 잘 갖춰져 있습니다."

"좋고 좋습니다."

"A good hotel in Peshawar. The service and the receptionist are good and kind. The rooms are comfortable, clean linen and towels, good AC and some amenities (coffe, tea etc). I had a room with a view to the central hall and asked to change it; they gave me another in the second floor with a view of some roofs (no nice view but silent room). There is a lift. Breakfast included quite good. "

"I recently stayed at Serena Peshawar and overall it was an excellent experience. The entire team carried out their duties with true professionalism, welcoming guests with genuine smiles and a warm attitude. Their hospitality really stands out. A couple of areas need attention. The laundry service did not meet the usual Serena standard: the pressing quality was below expectations and cover bags were not provided, something I have never encountered at Serena Faisalabad or Quetta. In addition, the Wi-Fi signal was inconsistent and often lagged. This is a bigger concern because mobile coverage inside the hotel is weak and LTE/4G services can’t be accessed, so guests have to rely completely on the hotel’s network. Other than these points, everything else—from the property’s ambience to the overall service—was up to Serena’s high standards. I truly enjoyed my stay and would be happy to return once these small issues are addressed."

"Hotel location is quite good for those who love to be within city vicinity. Enough parking space with efficient security guards. Hotel staff is normally cooperative. Rooms are large with almost all the essentials. You need to remind them to place towels etc. Despite being in heart of the city and located at most bustling read, rooms are quite. The most disappointing aspect of this hotel is "Pathetic food". I had club sandwich upon my arrival and it was smelly !!! Then ordered chicken corn soup which was not only Smelly but bad taste. Breakfast was tasteless and extremely vulnerable 😀 they can't can't make omelette and simple tea. Boiled eggs were smelly too. So, had to eat from outside since kfc & Domino's are next door. Overall, they need to improve a lot and it looks like they have incompetent Hotel management. Since Peshawar lacks 2nd choice residence, they can bridge the gap with bringing better chefs. "