익스텐디드 스테이 아메리카 스위트 - 프로비던스(Extended Stay America Suites - Providence)

We were given a dirty room at check in. Bed was half made and used dirty towels in bathroom. There was a big hole in the bathroom door like someone kicked it. Thankfully we questioned this and they gave us a different room with linens clean but room had various stains on the wall.

Fast checkin, quiet hotel. $100 deposit against damage placed on my debit card, I expect that will be removed in a day or two. My only real complaints are : Free Internet service not the fastest and I wasn't interested in spending another $8 for an upgrade; no chair only a sofa for seating. It's for those two reasons I didn't rate this 5 stars overall.

We were disappointed and probably not choose to stay again. The receptionist front desk was so friendly and kind however when we got to our room it was no longer pleasing. The sheets were stained and looked unchanged. There was a bag with a hanger holding it to cover something on the ceiling felt creepy and the breakfast was the worst consisting of coffee , oa**eal or a muffin. We were counting on a small breakfast and get off on our trip.

Location was easy to locate but could’ve been cleaner. Walls We’re dirty, remote missing battery cover, almost empty roll of toilet paper. They also have a sign in the rooms of kitchen items they offer but when you ask for them they don’t have any. Breakfast was very minimal grab and go a granola bar or muffin. Not sure I’d stay again.

Service is amazing, the staff are the only rhing holding the place together. They do not have a backup plan if the wifi goes out, and to wait 2 hrs to be let into a room.

The people above my room, stayed up all night stomping until 5am, i went to relax and did not do so.

Good distance to Twin River but not a good neighborhood in ProvidenceOnly 1 person to sign in but was polite

I’m still mad. The deposit actually got charged to the credit card. Not the usual pending and release. Also, they initially gave me a room that had not been cleaned since the last tenants.