The only great thing about the hotel was the location. It is near eating areas, major and minor transportation outlets within 5 to 10 minutes walk. The value is terrible, because everything else was far subpar. I wished I would have read others' reviews before booking this hotel. Despite the hotel reservation saging that 70 Euro has already been deducted and to pay the difference at the hotel. Upon arrival, they demanded to pay in full and in cash. (Read other reviews, what happened to me, has happened to others). My ”business” room was an odd-shaped 60 square feet. Navigating the room was difficult. The small trash can had remanants (dental floss, tissue) from the previous guest. Bathroom tiles missing. Room decor was outdated. Sitting on the toilet required you to open the shower door to have enough space for your leg/feet. Room AC/heater did not work. It constantly pushes warm air, despite temperature control setting. Internet was not working for more than 48 hours. The front staff woman with glasses was unresponsive and did not care for guest needs. She very rude. Spoke in a demeaning manner, did not even look at you in the eye, rather looked at the screen.The man working the nightshift was not emoowered to do anything. Staff were unresponsive. Forget about asking for a manager, staff refused to give you her contact. I was asked to email the hotel email with my grieviences and that the manager will respond back. It has been 4 days now and no formal response. Be weary if they respond to this review with an apologetic tone and try to explain their misgivings. I highly recommend to stay far away from this hotel.
좋아요
124생생 리뷰