Verified traveler
2024년 2월 11일
A 10-room "boutique" hotel run by the owner, with a charming atmosphere. Upon arrival, the front desk area by the pool was super messy. Were were immediately told that they were fixing something due to weather. Our room, while cute with its own patio, had a sagging mattress. Lack of proper window coverings resulted in early morning wake-ups at sunrise. The entry codes provided were keypad numbers, no key. Weaccidentally left our phone in the room at 11am with the photo of the code. There was no staff available until 5:00pm. Despite numerous attempts to contact the emergency number, phone calls, texts and emails, no response was received. Housekeeping was nonexistent, leaving us without fresh towels and trash in the room for our entire stay. The owner's absence during the day led to frustration and stress, as we needed assistance as we were there for my daughter's cheer competition. Additionally, upon peeking into the kitchen when we were looking for someone to help us, we were alarmed by the unsanitary conditions observed. Overall, while the hotel offers amenities such as breakfast and a pantry, cleanliness and availability of staff need improvement for a more enjoyable stay."
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