We just completed our 8 nights stay at Chequers suites. The crew was accomodating and very approachable even having a lack of manpower. There was a typhoon during our stay and the staff served us professionally. However, the hotel owners should consider to establish additional manpower to accomodate each position required to uplift the standard of the hotel. Each crew presently working in the hotel are doing their absolute best to fill in those missing spots and maintain the standards of the hotel. Everything in chequers is close to excellent but they need to improve in few areas. See details below. Security: during our stay we did not see any security personnel posted atleast in the front door or roving around. They also have a basement parking which is great, but again no security posted in the area. Housekeeping and Reception Staff: manpower is a vital aspect of maintaining a good quality service of a service provider bussiness. Understandable that during our stay there is a typhoon, but having extra manpower to take care of the needs of the clients in the hotel is vital. Sea view balcony and entrance hallway: during the heavy rain and strong winds water was accumulated which created hazard to the occupants. Also, water entered the room from the strong wind and rain through the sliding door (easy fix) Other than that, the hotel is still new and still tons of room to grow to become one of the best hotel in Subic.
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