베스트 웨스턴 더 로열 체이스 호텔(Best Western Shaftesbury the Royal Chase Hotel)

Returning at 10.30 pm there was no available parking due to an outside booking. Excellent reception staff ,- especially the one who moved her car to provide a space for me. Floors not hoovered, faux leather chair split, paint peeling from ceiling, hairs in bath and on tiles.

The staff were brilliant, they couldn't do enough for us.. we we're on a birthday weekend, reception and dining room staff were brilliant.. Pool and sauna were good. Wouldn't hesitate recommending staying there again.. And Shaftesbury was lovely..

Spotless room, v comfortable bed, swimming pool was clean, thoroughly enjoyed my one night stay. I did not eat at the hotel so cannot comment on the food.

Great spot staff were proper especially viv who helped me with everything lovely and warm despite cold weather

Breakfast took an hour. Run by One person who was happier singing and doing dishes than serving and cooking.... Not Impressed.

Room was ok not as clean as it could be otherwise good stay I would stay again

Excellent faciliities. We enjoyed having the swimming pool. The bedroom and bathroom was comfortable and spotlessly clean. Staff were very helpful, both on Reception and in the breakfast area. The breakfast menu was great . Car parking was sufficient. There was no traffic noise and the grounds were attractive and well kept.

A decent mid range hotel. The room was clean and comfortable, breakfast was good and the pool is a nice bonus.

Hotel is very dated, but clean, nice big bedroom, comfy bed, excellent breakfast. Staff were friendly and helpful especially Mandy on the desk who went above and beyond to help us, thankyou