아틀란티카 리조트 바이 호스티바

The room was not ready even though we arrived 20 minutes after check in time. The curtains were missing hooks. There were not enough blankets for all beds. The sofa bed was horrible, I only opened it one night. I was told I would receive info on checking in 48 hours ahead of check-in. It was more like 24 hours ahead.

Property was good. I feel there was a bait and switch. The unit I booked was not the one I received. I stay could have been more comfortable for 4 people if I were given the unit I booked. There isn’t a front desk and house keeping doesn’t come around until you checkout. There is a number on the fridge to call for all housekeeping needs. I called and left a message half way through our one week stay and no one ever returned my call. We needed to make our towels last and had to purchase toilet paper. Location is great with a wonderful ocean view. It worked for us but still wished I got what I paid for.

Excellent property. We had an issue with the thermostat which stopped working in the night. We contacted the property owners via email and in less than 30 minutes maintenance came over to correct the issue. We had a great time!!