River Oaks Resort

The staff was extremely rude and unprofessional. We arrived at the condo and it was completely unsanitary. We contacted the property manager and he was rude and basically said it was on *******. After talking to him further, he said they would provide a full refund but that ******* needed to be the one to contact them. ******* tried to contact them on my behalf and they wouldn't respond. I'm still working work ******* and hope they will provide a refund for our inconvenience.

The condo set up is nice. Our condo was covered in black hair, my son’s comforter had a white substance on it that looked suspicious and unwashed. The neighbors were doing ***** and it was blowing into our condos vent system. Some guy was asking my daughter weird questions at the pool. Security was horrible. People were inconsiderate of children being in the pool and smoking, doing ***** there, when none was allowed. The out door halls were full of trash and someone had a car hood on the 3rd floor?!?. This place is over priced compared to other condos in the area that have way more amenities.

Good Villa was really nice. Master bedroom vent barely worked. Very little cold air came out of vent.

This place is disgusting. We had a late check in so we had to stay 2 nighy but i demanded a refund the next day and we left. There is MOLD in the units dirty q tips and toilet paper on the floors. The dishwashers have dirty dishes that smelled like they hed been in there a month. Do not waste your money. Absolutly the worst place ever to stay. And to top it off i had to fight to get my money back. Absolutely the absolute worst place on the face of the earth. Also staff has nerve to say "well good luck finding a new place".....less then 5 min we had a new 2 bedroom ocean front room booked for cheaper then this nightmare. Stay away from this place at all cost.